Many CSPs have taken a lead in the IoT area, primarily through customer-facing M2M initiatives. Smart meters, home security systems, logistics and connected cars are some of the early use cases enabled by M2M connectivity using cellular networks. The early days of machine-to-machine have already revealed some key CSP themes which will become amplified in the IoT space:
CSPs should explore how each of these themes can be enhanced, reinforced and optimized as a differentiating element in the position taking into the value chain. The lessons learned from the battle around the device operating systems.
In the mobility era – moving from operator defined/influenced specifications and propriety kiosk like services to completely device dominated operating systems and service platforms (Android and iOS) – should stimulate CSPs to carefully asses their strategies. CSPs that have invested in integrated M2M platforms with a long-term view are well-positioned to succeed in this fast evolving area.