Convergence is here to stay. It is the combination of forces from all sides—technological, economic and social—that are reinventing the human services environment. It is driving a clear and immediate need for new ways of working—from new operating models to creative partnerships centered on serving the whole person.
There is no doubt that the dynamics of convergence are a force to be reckoned with in human services—and there is potential for great peril or exciting promise here. So how can agencies ensure that they benefit from the rewards of convergence without the risks?
This was the focus of the fifth annual Human Services Summit, and this report offers the key highlights and important takeaways from this inspirational and foundational event for the human services community.
Leadership for a Networked World originally published this report.