I am seeing an absolute commitment to diversity as strategic driver of businesses, both at Accenture and at my current client. I’m seeing companies shift the focus from creating diverse teams to creating truly inclusive teams. If you are not involving and sponsoring all resources to harvest diversity of thought, innovation will be lost.
Managing Director, on “diversity”—a strategic business driver—and strength to serve “new” real-time travelers
Create Something Special
Probably the last, even two, three years of my career I’ve really honed in on the EQ aspects so I can be a better leader. How do I bring out the best in people, how do I inspire people to be the best that they can be. And how do I lead an organization toward a vision so that we can create something special.
Senior Vice President, Global Solutions Delivery at InterContinental Hotels Group, says IQ is important but you need to develop the EQ.
Leverage the differences
Our clients are extremely diverse in terms of gender, culture, ethnicity, personality, work style—across all parameters. So a diversified team is more likely to understand their needs and have good team chemistry.
Managing Director shares insights on the travel industry in China, how our differences make us stronger and navigating work-life balance.
A Future Of Opportunities
I think it’s not only the industry that can create more opportunities, but also women leaders who see the opportunity. I did read an interesting fact, that the far majority of travel decisions are made by women. A way to get closer to the expectations of the traveler might be to also reflect this in the decision making positions in travel companies.