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Salesforce Manager
Athens
Job No. r00069761
Full-time
Job Description
ARE YOU READY to step up to the New and take your technology expertise to the next level?
Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.
Technology is one of four services –the others are Strategy and Consulting, Interactive and Operations.
We are seeking Customer Relationship Management (CRM) Salesforce professionals to work with the business process and development teams to design, implement and deploy Salesforce.com to a wide variety of clients at the enterprise level. Candidates for this role should possess knowledge of the Salesforce.com capabilities (both functional and technical) and integration capabilities. Candidates should be able to design marketing, sales, and service business processes that align and take advantage of the Salesforce.com capabilities. Additionally, the candidate should have the ability to uncover business requirements, and be able to create and effectively demonstrate solutions that address customer requirements and align with the business strategy.
Responsibilities:
Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
Is involved in setting strategic direction to establish near term goals for area of responsibility.
Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters.
Interacts with senior management at a client and/or within Accenture on matters where they may need to gain acceptance on an alternate approach.
Has latitude in decision-making and determining objectives and approaches to critical assignments.
Participates in decisions that have a lasting impact on area of responsibility with the potential to impact outside area of responsibility.
Manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.
Qualifications
WHO WE´RE LOOKING FOR?
Basic Qualifications
Bachelor's Degree
10+ years of CRM implementation experience
7+ years of Salesforce.com project experience
Project Management experience.
Managing or leading a team of CRM, Salesforce consultants/developers/admins
Ability to travel
Core Qualifications
Experience constructing technology deals focusing on Salesforce and related modules and technologies
Consistent track record of managing work streams in a consulting (or project) environment and with direct responsibility for a team and client relationship
Ability to successfully track and influence project financials, with experience of significant budgets
Experience of working and engaging with stakeholders and sponsors, demonstrated by interpersonal excellence with all levels of seniority - from middle management to board level
Have a broader perspective of potential issues encountered when handling diverse teams and the strategies to overcome them
Establish and maintain trusted advisor relationships with client project stakeholders by providing vision
Leverage business knowledge and expertise to drive business process improvements
Excellent Presentation and Demo skills
Salesforce.com certifications (Admin, Sales or Service Cloud Consultant)
Effective people development skills with a proven ability to coach and grow project team members
Excellent communication (written and oral) and interpersonal skills
Strong analytical and problem-solving skills
Preferred Skills Requirements
Configuration on salesforce.com sales, service and/or marketing cloud
Understanding of key SFDC architectural concepts
Understanding of overall SFDC architecture and knowledge of salesforce.com ecosystems (e.g. CPQ solutions, Order Management solution, etc.)
Leverage business knowledge and expertise to drive business process improvements.
Agile methodology expertise
Complementary Skills
VisualForce development, including VisualForce UI elements and Javascript elements
Utilizing both Visual Force and JavaScript UI elements in building out and maintaining custom applications
Background with technical architecture and security concepts (integration patterns, architecture styles, data security)
Relational databases and data modeling
WHAT´S IN IT FOR YOU?
Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts
Continuous hard and soft skills training & development through global platforms & local academy
Career coaching and mentorship to help you manage your career and develop professionally
Ongoing strengths and skills based evaluation process
Various opportunities to develop your career across a spectrum of clients, industries and projects
Diverse and inclusive culture
Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)
Under our Brain Regain initiative, extra relocation benefits may apply
To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.
The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.
