Job Description

Are you ready to be a part of the digital reinvention of industry and revolutionize your career?

In today’s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value.

That’s where Accenture Strategy & Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client’s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.

Capability Network is a Global Strategy & Consulting practice, pulling together multinational and cross-cultural professionals based at key locations around the world. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity.

Meet the CS&S team:

The Customer Sales & Service functional team is aligned to the Capability Network division of Accenture and works with clients across its marketing, sales and services department. The team provides transformation services across three key offerings: Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing and sales strategies and thereby optimizing their cost to serve, thus improving revenue per customer.

The team is comprised of individuals who have an in-depth understanding of marketing, sales and services functions and experience across various industries like Communications and High Tech, Banking, Insurance, Energy, Utilities and Retail.

We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center or CRM solutions and help enhance our client’s service operations. Individuals must have good communication skills, knowledge in relevant technologies, innovative thinking and commitment to quality.



Qualifications

Qualifications

  • Minimum bachelor’s degree

  • 3+ years of experience within Consulting (preferred) and/or other industry experience

  • You will be considered for either Analyst or Consultant position

  • Solid knowledge and direct experience in leading transformative changes in digital customer sales and service, customer experience design

  • Experience in Marketing or Sales tool user experience (Adobe, Salesforce)

  • Salesforce Marketing Cloud experience

  • Salesforce Sales Cloud experience

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Proven success in contributing to a team-oriented and distributed delivery environment

  • Proficiency with Microsoft Office applications (incl. process mapping, process documentation, data analysis, presentation for senior stakeholders)

  • Excellent English communication skills (written & spoken) required

  • Very good level of the other foreign EU language e.g.  German 
    will be strong asset French, Italian

WHAT'S IN IT FOR YOU

  • Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts

  • Continuous hard and soft skills training & development through global platforms & local academy

  • Career coaching and mentorship to help you manage your career and develop professionally

  • Ongoing strengths and skills based evaluation process

  • Various opportunities to develop your career across a spectrum of clients, industries and projects

  • Diverse and inclusive culture

  • Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)

  • Under our Brain Regain initiative, extra relocation benefits may apply

To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/. 

The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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