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Accenture and JTC: Building management and advanced analytics

A new building management approach that is easy to control and more energy efficient.


Jurong Town Corporation (JTC) is the lead government agency responsible for the development of industrial infrastructure to support and catalyse the growth of industries and enterprises in Singapore.

Today, JTC continues to break new ground with pioneering projects that not only support the changing needs of today's industries but also anticipate the future needs of new industries.

Through this pilot, JTC is sought to improve its operational efficiency, in terms of both energy use and manpower, and to do so sustainably. This is very much in line with national energy efficiency objectives, and Singapore’s Smart Nation initiative. The pilot’s success was measured through quantifiable savings on energy bills, and by demonstrating a more intelligent operation.


JTC’s Fusionopolis in One North is a perfect venue for JTC and Accenture to pilot the Integrated Estate Management System (iEMS), combining building management and advanced analytics.

iEMS provides precise real-time data on building functions from air-conditioning to security, allowing JTC to operate more efficiently and spot anomalies, among other things.

Energy is a large part of a building’s operational cost. Air-conditioning accounted for 50 per cent of those costs and was the focus of the three-year pilot. In just six months, JTC realised that it could save 15 per cent on electricity usage monthly. Partnering with Accenture, JTC has shifted its building management approach towards one that is easy to monitor and control, proactive rather than reactive, and more energy efficient.


Buildings, tenants and building equipment represent a complex, interdependent system, and while they are rich sources of data, the data must be made sense of if it is to help reduce energy consumption or costs.

At Fusionopolis, the air-conditioning system has 18,000 data points for 2,500 pieces of equipment that provide data such as temperature and air flow rates. While that data was available, it was rarely used, at least not until something went wrong.

JTC was keen to draw on the data mine it had to make its operations more efficient and sustainable, while saving on its energy costs.


Accenture’s solution for iEMS laid advanced information technology tools over existing building management systems, allowing data generated from the 18,000 sensors to be tracked. A series of algorithms, applied in real time, compares the data against known thresholds for similar equipment.

Where equipment or system inefficiencies are identified, alerts are sent through a control panel to a central co-ordinator, listing issues with specific pieces of equipment. Co-ordinators are directed to the most critical issues first, and when an issue is resolved, it is reflected on a dashboard. Predictive analytics also allows for the co-ordinator to be forewarned when a piece of equipment is functioning sub-optimally.

This way, iEMS ensures that each part is functioning optimally at any given moment. This translates into tangible benefits—lower energy bills and reduced downtime—without cumbersome and expensive retrofits.


Just six months into the three-year iEMS pilot, JTC chalked up monthly savings of more than 15 per cent on its’ electricity bill, by ensuring that each individual component—and therefore the air conditioning system as a whole—was performing optimally.

Addressable chilled water use has also gone down by an average of 13 per cent, and equipment downtime has been reduced.

The proactive approach to equipment maintenance could also lead to other types of cost savings, better deployment of manpower and fewer operational disruptions. The system could also be scaled to other JTC buildings, and customised to any specific needs, taking into account location, size and occupancy.

Through iEMS, JTC has improved its operational efficiency, in terms of both energy use and manpower, and done so sustainably.

By adopting a similar approach to building management, government agencies around the world can:

  • Employ industry-leading analytics to understand energy performance

  • Identify, collect and aggregate relevant energy data

  • Allow for improvements without the need for disruptive change

  • Identify and realise opportunities for potential savings; raise productivity

  • Measure and verify results from energy efficiency initiatives

  • Scale and centralise monitoring operations, allowing effective monitoring across a campus or multi-site portfolio