ANZ is an international banking and financial services organization based in Melbourne, Australia. Among the world’s leading banks and positioning to be the leading regional bank in Asia Pacific, it has operations across 32 countries and serves approximately 8 million customers. ANZ employs 48,000 people worldwide and manages assets of approximately AUD$600 billion.
In 2010 ANZ sought a company who could team with it on a journey to build a world-class capability to deliver its record to report finance and accounting function. The bank wanted to standardize process and technology to enable greater visibility and control, and ultimately create a more mature decision making and reporting platform for its business. Inherent in this new service-based operating model was the need for standardization, increased productivity and reduced operational spend – all at speed and scale.