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CAPABILITY


Accenture UK medical imaging — Solutions

Explore Accenture’s established range of medical imaging solutions, offering innovation, flexibiliy and fully-managed service.

Overview

Accenture currently supports 35+ NHS Trusts in the East, North East and South-West of England with Medical Imaging solutions.

Our PACS customers are on the Agfa Healthcare IMPAX platform, an advanced and globally established, integrated imaging and reporting solution engineered to meet the demands of hospital imaging departments.

The majority of these organisations are also connected to the Central Data Store (CDS), the data centre hosted archiving solution which supports off-site storage and management of Trusts’ imaging data, to help provide access to data in the event of PACS being unavailable.

Accenture’s commitment to addressing the critical business needs of NHS Trust imaging departments has been met by integrating additional solutions to these core PACS components, including our Breast Screening Integration Service. This light-touch solution incorporates the National Breast Screening Services’ system into the digital imaging workflow of our clients, providing easier and more efficient services.

Why Accenture

Accenture has been providing medical imaging services to the National Health Service (NHS) for almost a decade, benefiting millions of patients in 35-plus NHS hospital Trusts across the UK. Our leading reputation is backed by deep global industry expertise and constant knowledge exchange. Our team is committed to provide solutions with excellent services, choice and peace of mind. We are guided by our history and commitment to the NHS with reach, flexibility, expertise and innovation.

Solutions
Cloud Radiology Information System (RIS)

Accenture has partnered with HSS to provide CRIS (CCRIS), hosted from Accenture’s Data Centre. CRIS’ function is to manage the radiology department workflow interfacing with the PACS to provide the complete suite of functions for medical imaging. CCRIS is vendor agnostic, supporting all versions of PACS.

Fully-Managed Service

Our managed service expertise goes far beyond a 24x7 helpdesk: it is high-quality service management, rapid response and the facts at your fingertips. Accenture’s Medical Imaging Managed Service provides access to an experienced team of service delivery and technical services based in the UK.

The team of experts making up our end-to-end service management capability delivers:

  • Stringent service level assurance—99.97% availability on PACS (2012) and 100% availability for our centrally-hosted services (2012)

  • Industry-standard accreditations—ITIL v3, CMMI for Services, ISO 20000 (IT Service Management), ISO 9001 (Quality Management) and ISO 27001 (Information Security Management)

  • Implementation rigour ensuring a stable service—configuration and release management, pre-release testing and proactive monitoring of server hardware

  • Support for clients’ IT or service organisations—services include change management and capacity management

  • High visibility of clients’ imaging service—our service desk offers comprehensive incident and problem management, detailed service reports and a dedicated service delivery manager who meets regularly with clients to review service needs and performance.

Other Solutions

  • Impax PACS–delivered with Agfa to 30+ Trusts across the UK

  • Radiology Information System (RIS)–market leading solution since 2005, in partnership with Healthcare Software Systems (HSS)

  • Accenture Programme for Breast Screening Integration (APBSI)—our fully-integrated breast screening solution

  • Central Data Store—Vendor Neutral Archive (VNA)—an upgrade of our central data store to offer long-term vendor-neutral archiving of imaging data

  • Training and change management expertise—7 500 training and change management professionals with experience in delivering large and complex change management projects in 100+ countries