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How to ensure the most efficient flow of product through the distribution center at the service levels demanded by the market?

Total Logistics, now part of Accenture, designs distribution centers to reduce customer lead time, deliver increased productivity and reduce cost.

Our supply chain consultants have extensive experience in designing both manual and fully automated supply chain facilities globally.

The starting point of any design is understanding the customer’s growth plans and service aspirations, considering the impact of the dynamic digital environment. This allows us to develop design options that have the flexibility and agility to meet future requirements.

Using our Insight modelling tools and bespoke client-specific models, we ascertain the most cost-effective solutions. We stay close to the customer to develop and implement the new solution to ensure a smooth start-up and transition.


The demands on distribution centers are growing, as retailers and consumer goods companies develop their service promises to customers, reducing lead times while managing cost. The growing complexity of routes to markets and increasing customer expectations mean that distribution centers need to be flexible and agile, keeping products moving to enable a more real-time, digitally enabled service, not just static storage.

Industry trends and challenges

  • Demand for a wider range of service offers, generally based on reduced lead time

  • Customization of products and services

  • Significant volume growth for eCommerce, often in new territories

  • Progression in distribution center technology to allow a greater range of operations to be automated

  • Poor labor availability in specific areas, with escalating costs

  • Need to reduce environmental impact throughout supply chain

Benefits offered by Accenture design solutions

  • Develop effective solutions for multi-channel propositions with varying lead times

  • Ensure long-term future-proofness of distribution center operations

  • Identify suitable technology to deliver optimum efficiency

  • Achieve higher levels of operator productivity

  • Drive down the cost per unit by efficient design

  • Increase distribution center capacity and understand the tipping points where new capacity needs to be applied