Getting significant value from enterprise resource planning (ERP) systems requires shifting from piecemeal efficiency to operationally excellent public service administration. This means active governance through prioritisation, performance management, and leveraging the scale of government and existing assets. Accenture Enterprise Services for Government enables public service organisations to maximise the value from their ERP systems by aligning government administration processes to drive efficiencies and deliver public services for the future. The service provides process-led, preconfigured government enterprise solutions coupled with a flexible commercial and technology model, including public cloud or traditional on-site data centre.
Accenture’s approach emphasises optimising business processes for achieving outcome-oriented governance. This means worrying less about the technical fit with any ERP system and focusing more on assessing how a business process should ideally evolve to bring sustained value to the organisation. Process-led ERP built for public service-specific processes enables government shared services and cross-jurisdiction collaboration solutions focused on back-office functions, such as human resources, payroll, finance and procurement. This allows staff to concentrate on front-line business initiatives. With Accenture Enterprise Services for Government, public service organisations can achieve faster implementation results and drive new forms of cost reduction and government transformation.