Using Futureframe, federal leaders can develop a North Star Future Vision for federal benefits, assistance and insurance programs that pushes the envelope, stretches thinking and inspires—while ensuring that fundamentals of the problem space are addressed head-on. Having a clear and compelling goal empowers leaders to unite the workforce and infuse the future state into every decision made and action taken.
Futureframe provides not just the "what" of the vision but also the "why"—making it easier to align the organization around it.
Gartner has proposed organizing digital government around “civic moments”—an “event that triggers a series of cascading actions and data exchange across a network of people, businesses and organizations, and things to achieve a singular objective.”
The Accenture Federal Studio team reflected that thinking to envision a future in which the system anticipates the needs of beneficiaries and responds accordingly. The system is integrated, holistic, respectful and unified across multiple government organizations on the federal, state and local level.
Our research found that benefits, assistance and insurance programs can become more anticipatory, integrated, trusted, convenient and radically human.