In a US healthcare industry undergoing foundational transformation, healthcare provider CEOs and leadership teams are challenged to adapt. Regulation, technology, demographics and underlying economics are forcing an industry shift to a more consumer-based model.
Eighty-two percent of healthcare executives agree that their organizations are being increasingly pressed to reinvent themselves before they are disrupted. Boards will evaluate CEO performance on the basis of membership, market share, share of wallet and consumer lifetime value. As a result, CEO and leadership responsibilities, competencies, challenges and opportunities will be different from today’s norm.