Have used intelligent technologies to innovate and create new services or applications
Have reduced costs through smarter ways of working
Have managed to reduce risk and improve security (i.e. fraud, crime, system abuse)
Of UK technology leaders aware of advanced data analytics/predictive modelling
Have piloted or implemented advanced analytics/predictive modelling (highest of countries surveyed).
Are piloting/implementing natural language processing and biometrics, but only 10% adopting video analytics
The public sector is keen to partner with the private sector, to inspire and help them to embrace and utilise new technologies - however there are barriers to overcome if they want to do so.
26% surveyed see intelligent technologies as something that can free workers to deliver more valuable and personalised services, which is similar a similar rate to the US and France. However, it is very different from Singapore (85%), Australia (73%), and Japan (71%). However, most people do think that intelligent technologies will improve job satisfaction and the majority of departments who have implementing advanced analytics are doing so to support the work of their staff.
Believe that intelligent technologies will improve job satisfaction for employees
Are already implementing advanced analytics to support the work of their employees
Respondents agreed that legacy system integration is the top barrier to implementation, and the second-biggest obstacle is a lack of leadership support.
Think that Senior leaders are informed about intelligent technologies and their potential.