While taxpayer service expectations continually increase and the revenue agency ecosystem becomes more complex, new possibilities are also emerging rapidly. These are fertile times for revenue agencies to innovate using latest emerging technologies, and become more agile delivering the experience both taxpayers and employees demand.
Emerging Technologies have ushered in a new era of capability for revenue agencies. But how far have they progressed with these technologies? And what can be done to speed up their implementation?
Accenture’s Public Service Emerging Technologies Research surveyed nearly 800 public service technology leaders in nine countries, to shed light on these questions.
Learn more about the promise of “Intelligent Business Solutions” through Open Source AI.
Follow our Accenture Public Service LinkedIn Showcase Page for the latest thinking, research and insights to deliver public service for the future.Connect with us on LinkedIn