In government analytics, team work is paramount, and staffing the team is the critical first step. Agencies should consider an in-house inventory using employee assessments to identify staff with skills not previously considered critical, realizing the available supply will likely warrant outsourcing beyond domestic resources.
Agencies will also need a game plan for identifying jobs that match agency objectives, and a blend of skills and qualities—from technical professionals to business managers and creative thinkers. Innovative thinking will affect a search process that should include in-house talent and outsourcing.
Agencies should also recognize that government analytics is maturing and the best way to measure cost/benefits is still emerging. Calculating ROI must be outcome-based.
As agencies turn to government analytics as an effective means for delivering public service for the future, success will depend on strategically staffing the right team with the best players.