There is a major disconnect between education and the labour market. All stakeholders in the system—universities, high schools, ministries of education, employers and labour market agencies—have data, but it sits in silos. These vast stores of data are not used in a systematic, institutionalized manner to support learning that contributes to sustainable employment. For instance, while many agencies use analytics to measure labour market outcomes, only 38 percent of public employment services are applying it to lifelong learning efforts.1
To deliver public service for the future, public employment services must move beyond one-off, project-based data exploitation. The tools are there. It’s a matter of using that data to enable lifelong learning that can help workers find long-term employment, and help employers find long-term employees.
To support lifelong learning, analytics can help labour market agencies to understand the demand of the future labour market, which will inform the supply side and, ultimately, reveal how education can support all dimensions.
1 Accenture 2015 Labor Organizations Research