Accenture is a leader among Salesforce implementation partners in The Forrester Wave™: Salesforce Implementation Partners, Q3 2017 for digital business transformation.
The report assessed 11 service providers of Salesforce services and scored on current offering, strategy, and market presence.
The report places a heavy emphasis on the need to look beyond providers with CRM experience to those that also provide digital solutions. The report states that clients who are serious about digital business transformation must look for partners that combine strong capabilities in three key areas:
Design thinking—including digital studios and the proprietary Ignite approach
Business strategy and business consulting
Salesforce technology across a growing set of products that power digital business
Forrester Wave™: Salesforce Implementation Partners, Q3 2017
© Copyright Forrester Research, Inc. The Forrester Wave™: Salesforce Implementation Partners, Q3 2017, July 24, 2017.
In the report, Forrester states:
“With approximately 8,000 practitioners working primarily on Salesforce projects and thousands more working partly on them, Accenture is the largest provider of Salesforce services globally. It has about twice as many experienced practitioners as the next largest provider.”
“Accenture also holds a unique partnership as Salesforce’s only Diamond partner—which means it is often a first mover in newer products and invests significantly in co-innovation with Salesforce and Salesforce customers.”
“Accenture’s services run the full gamut of client needs—from ideation in its own design studios, or using the Salesforce Ignite and Spark methodologies, to implementation to ongoing support.”
“Accenture is particularly well suited to larger, global, and more complex deployments where business transformation is a goal, as well as to clients looking to be on the bleeding edge of technology.”