Governments around the world are working to meet citizens’ growing expectations for more and better digital public services: Across postal and revenue, policing and social services, or defense and back-office administration, digital technologies are fuelling incredible innovations.
Platform-based ecosystems for connecting everyone involved in delivering services. Mobile apps for empowering citizens and government workers. And unprecedented personalisation of online citizen experiences—all aimed at greatly improved outcomes and satisfaction with our governments, the services they provide and our interactions with them.
Yet the same technologies that can enable better services and enhance citizen experiences also contribute to cybersecurity risks. Whether originating from inside a government agency or from an actor on the other side of the globe, cyber threats are real, they are growing in number and complexity and, unfortunately, they are here to stay.
In the face of those realities, how can government effectively and efficiently safeguard systems and data? Success lies not only in investing in the latest security technology, perimeter protection, or monitoring services—though these all have a role in a cybersecurity program. Success also lies in developing and instituting a practical, proactive approach: Assess the risks. Build a flexible strategy. Engage the blend of technical and government expertise essential to staying ahead of emerging risks.DOWNLOAD THE REPORT [PDF]