We surveyed more than 6,000 citizens globally and found that 62% of citizens expect government investments to improve services while lowering costs. Digital plays a major role in addressing citizen demands and transforming government - and procurement is no exception. To be a part of this transformation, the right strategy is key:
The forward-thinking procurement organisation will drive this reinvention.
Redesign your procurement department and achieve greater transparency, accountability and collaboration.
No time like the present. As government and public service delivery methods evolve, procurement's role is even more essential.
Public agencies will rely on procurement to help improve operations and meet citizen demands.
The expectations of the digitally connected citizen demand an equally responsive government.
Modern Procurement Directors must be more flexible. A high performance organisation embraces new technologies and talent.
With the future fast approaching, it’s time for public procurement departments to act and embrace a new model.
A bold new public procurement department will materialise within the next 5 years. Business-as-usual is no longer an option. In fact – 50% of citizens already support digital procurement to increase public agency transparency and competition. To keep up with evolving citizen and workplace expectations, you’ll need to completely revamp your operations, focusing on:
Cultivate and inspire talent.
The new public procurement requires enhanced skills and a more engaging, motivating environment.
Adopt agile processes.
Procurement Directors must focus their resources on new structure designs and operating models to deliver high performance.
Refine business operations.
Reduce risk and enable your workforce by adopting intelligent technologies, such as AI, cloud and machine learning.