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CIO PERSPECTIVES ON
DIGITAL HEALTH

THE FUTURE OF
DIGITAL HEALTH

Accenture Health, together with analysis and advisory company Oxford Analytica, spoke to CIOs in the UK and Ireland to garner their views on the future of digital health.

It turns out digital healthcare transformation is a common thread linking the priorities of all United Kingdom and Ireland health CIOs. This overall strategy feeds into three key objectives that enhance both business performance and health outcomes. These are reduced costs, increased patient engagement and improved patient experience.

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GOALS
CONTINGENT ON ROLES

While these goals seem to be shared across the management board, what is very pertinent is the fact that CIOs’ approaches to these priorities are strongly contingent upon their role emphases—in other words, how they view themselves, and how they are viewed by other stakeholders on the management board. The CIOs we spoke to sit on a spectrum, based primarily on their individual skillsets, roles and mandates within their organisations.

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THE DIGITAL
HEALTH DIVIDE

On the one end sit executive CIOs—the visionaries of digital transformation who see themselves as change managers and innovators first, and technologists second. On the other, operational CIOs who are less concerned with the end-goal of digital transformation, but focus on delivery of digital solutions with a given array of resources. More caretakers than visionaries; they focus on operational excellence within their domains but don´t look far beyond that.

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TWEET THIS!
Who are the caretakers, and who are the #digitalhealth transformation visionaries?

EMPOWERED FOR DIGITAL
HEALTH SOLUTIONS

Our belief is that CIOs need to be empowered to become the designers and architects of today´s and tomorrow’s digital health solutions, as well as the evangelists of change for their organisations. The research supports three main hypotheses:

  1. CIOs need to transform their organisations to meet consumers’ growing demands, and to leverage digital technology to lower operational costs;

  2. CIOs need to get stakeholders, and especially doctors, on board for digital health, in order to succeed; and

  3. CIOs need to take on a new role, adopt new skills and get resources to lead a successful digital health transformation.

Demands on CIOs are increasing. To drive and manage the demands of digital healthcare transformation properly, they must take ownership of, and account for, both clinical and operational considerations.

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MULTI-COUNTRY
ASESSMENT

The UKI CIO Survey forms part of a multi-country assessment of broad-based digital health transformation. The survey covers the Nordics, Brazil (Portuguese and English) Saudi Arabia.  These other reports provide an enlightening comparison to the UKI survey, and are available for you to download.

DOWNLOAD NORDICS SURVEY [PDF]

DOWNLOAD BRAZIL (PORTUGUESE) SURVEY [PDF]

DOWNLOAD BRAZIL (ENGLISH) SURVEY [PDF]

DOWNLOAD SAUDI ARABIA SURVEY [PDF]
DAN WEST
PERSPECTIVES

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CIO PERSPECTIVES ON DIGITAL HEALTH

Accenture Health managing director, Dan West, discusses the objectives and major conclusions of the Accenture Health CIO Survey.

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CONTACT
Accenture Dan West
Dan West
Managing Director, Health and Public Service

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Accenture Dan West
Aimie Chapple
Managing Director, UK Health Industry, UK and Ireland Client Innovation

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