Harnessing the power of digital to tackle youth unemployment across the UK
This free, digital, interactive programme helps disadvantaged young people build the skills and confidence to make career choices and develop employability skills. The UK Skills to Succeed Academy opened its virtual doors in 2013 and is now available in every Jobcentre in the UK with over 60,000 people skilled.
1M young people are Not in Employment, Education or Training (NEET) across UK&I Source: The Office for National Statistics
PUBLIC FUNDING for education, work and training support has decreased stretching available resources to cope with demand Source: LGA report
80% of young people require "significant training" before entering the workplace Source: CIMA report
£45B estimated yearly cost of youth unemployment to the UK alone Source: PwC
Set an ambitious plan to use digital technology to tackle youth unemployment at scale
Consulted over 50 experts across the welfare to work sector and collaborated with job seekers to create ‘one’ solution
Developed an interactive, online learning programme to help young job seekers grow skills and confidence
Partnered with major national organisations to scale training provision across the UK
60,000 people skilled.
Felt more confident and employable
Felt the Academy had improved their skills
Have progressed into employment* *Where outcomes were tracked
“For as long as I can remember, I’ve always been passionate about cooking.”
When he left school Jamie was committed to turning his passion into a career. He enrolled to take a chef qualification but, due to financial constraints, he wasn’t able to complete the course. He found himself unemployed, de-motivated and convinced that his dream was over.
As a stop-gap, Jamie applied for a job with a high street coffee chain. Unfortunately, his application was unsuccessful, with the employer feedback telling him that his interview skills had let him down. To remedy this, his mentor at the East London Business Alliance, a charity supporting young people with training and employment, suggested he take a Skills to Succeed Academy course specifically designed to help him build confidence at interviews.
The Skills to Succeed Academy course provided Jamie with information, advice, and useful tips: “Before I really didn’t know what employers expected at interviews. Now I know what they want and how to prepare properly.”
His mentor referred Jamie to a one-year apprenticeship opportunity with Euphorium Bakers, which was successful. There he is learning how to bake cakes, bread and pastries and is enjoying every minute. He has now started to look at his options beyond his apprenticeship, and is looking forward to a bright future, thanks – in part – to the Skills to Succeed Academy.
“I was nervous about even going to the training session. It was great though! Because it was online, I could work at my own pace, and I found it much less distracting than being in a normal classroom too.”
Luke was desperate to find work after leaving college, but just didn’t know where to start.
Luke has learning difficulties and suffers from a lack of confidence, and found the process of finding a job both intimidating and bewildering. He felt he lacked the skills to put a CV together, and was uncertain how to behave in an interview.
Careers Wales, who provide careers guidance to young people, advised Luke to take part in Skills to Succeed Academy sessions to help him build up his confidence, improve his interview skills, and learn to write an effective job application.
“I took modules on writing CVs, filling in application forms, and how to do well in interviews too,” said Luke.
“I really enjoyed how fun and easy to use the software was.” The online nature of the course allowed Luke to complete the course at his own pace, helping him build his confidence further.
The Skills to Succeed Academy gave Luke the confidence to apply to many more jobs. His CV now introduces himself effectively, and his interview skills have improved significantly.
Recently Luke applied for, and was successful in securing, a full time job as a Bricklayer. “I really enjoy the job,” says Luke, “and because of Skills to Succeed Academy I’m far more confident at work, and in myself too.”
“Before I did the course I didn’t realise that most people are nervous in an interview. I thought it was just me. But now I’m less nervous because I know how to prepare well, and I know what type of questions to expect.”
“I left school when I was 10. I’ve got dyslexia, I’ve lived through a series of mental health problems, and I’ve got three small kids. I didn’t think any company would take a second look at me.”
Michelle is 24. She’d never worked and thought, given her situation, that she never would. “I’ve always been really interested in technology, but I thought my lack of qualifications and experience would mean that I’d never, ever, get a job.”
Through the Skills to Succeed Academy, Michelle learnt how to construct a CV and prepare for interviews.
Michelle’s positive experiences with Accenture’s Skills to Succeed Academy gave her the self-assurance to apply for an apprenticeship with Accenture itself: “I always thought working for a company like Accenture you’d need a degree and years and years of experience, but the Apprenticeship scheme gives people like me an amazing opportunity – a different route into the company, along with the resources and support you need to build up your skills on the job.”
Michelle is now in her first year of a 4-year apprenticeship with Accenture. Over the next 3 years of the apprenticeship she will gain a Technology degree which will help her further progress her career.
“Working with Accenture is brilliant. It’s so relaxed and supportive, I feel that you can just be yourself here, whatever your background.”
Michelle is looking forward to completing her apprenticeship and continuing her career with Accenture: “There are also so many ways to advance your career here in Accenture. I really feel that nothing can hold me back now!”
“My dad suggested doing the Skills to Succeed Academy– he said ‘you’ve got nothing to lose, and so much to gain’. And he was right.”
Faisal left school at 16. He knew that college wasn’t for him, but wasn’t sure about how best to give his career the kick-start it needed.
Accenture’s Skills to Succeed Academy helped give Faisal the tools and perspective he needed.
Faisal completed modules on interview skills and CV building skills, working through the course from home. “It was really convenient doing it like that, because you can do it around your other commitments. No stress at all.”
In particular, Faisal found the CV building module useful: “I wasn’t getting a look in, applying for jobs before. But the Skills to Succeed Academy gave me great advice – how to make my CV more to the point and tailored. It made me more confident about presenting myself to employers.”
When Faisal applied for an Apprenticeship with Newham Council, the Skills to Succeed Academy really made a difference at interview, too. “At the interview I wasn’t so nervous – I knew what to do to prepare, and was more confident about what to say.”
Faisal’s application was successful. “It’s great to work for the borough that I live in. It makes me feel like I’m making a difference to my own community. I’m really happy here - I’m learning lots of new skillsets, and it’s great to do a job where I feel like I can move up and develop my career.”
“The Skills to Succeed Academy is useful for anybody, I think, no matter what type of job you’re after. All the learning scenarios were really fun and useful - I could relate to the situations, and the characters were realistic too. It really helps give you the bigger picture.”