Dan West is one of Accenture UK’s Healthcare leaders. He spent the first nine years of his Accenture career working with central government clients in revenue and pensions (HMRC and DWP respectively). Dan is currently working with fantastic teams at NHS Digital to build a new directorate around Digital services and transformation for: Acutes, Ambulances, Mental Health and Regional Integration. At the moment this encompasses Provider Digitisation (the NHS-Digital end of the work on GDEs and Fast Followers, including the upcoming extension of this programme, and emerging work with STPs) and Urgent and Emergency Care.
On the financial side, health CEOs and CIOs are wrestling with several issues. First, IT budgets (as a proportion of annual budget / turnover) in NHS organisations are lower than almost any other industry – resulting in systematic underinvestment in technology.
The business case to go digital and achieve Jeremy Hunt’s amended target of a “paperless” NHS by 2020, is not in question—either from a cost or, ultimately, a quality standpoint—the challenge is how to get there.