I studied a degree in Food Science, which included some business courses, and that piqued my interest in business. I have a broad range of interests, so I decided that consulting was for me. I wanted a job where I could delve into a wide range of experiences, and then later pick what I wanted to do. Accenture offered that.
Consulting is very hands-on, which suits me as I like to be there implementing the new change. Essentially, that's where you can build stakeholder management skills and create strong relationships with clients and others within the project.
On my last project, for example, I was part of a huge team introducing a lot of new technology and processes to a telecoms client to simplify and enhance their network delivery and ultimately improve their performance. My specific role was thinking about how to translate those new processes into documents and content that would help the people who would do the work, enabling them to understand how to do it well.
After supporting in a few different areas, I took the lead on the design and development of one key training piece focused on a changing process. We needed to think about the best way to impact over 2000 employees with different levels of training. This started with analysing their different skill sets, then I learned how to use a programme to create the content we then tested on different groups.
It’s really interesting because you have to know the processes inside-out, so you learn a lot about what the entire project team are doing, but you also have to balance that with thinking it through from an employee perspective so it will land effectively. It’s a good education in how to make change happen.
Learn more about the Consulting Graduate programme at Accenture.