Job Description

 Role: User Researcher - Multiple Locations

Location: Newcastle, Manchester, Edinburgh or Glasgow

Salary: Competitive salary and package dependent on experience

Career Levels: Analyst, Senior Analyst, Consultant

  

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

 

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

 

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

 

Accenture Technology powers our clients to achieve high performance with best in class established and emerging technologies. We are able to extend our technology and business capabilities by working closely with market leaders and innovators to provide our clients with the best specialised skills and tailored solutions.

With Accenture Technology you will deliver everything from point solutions for a single business function to large, long term outsourcing services, to complex systems integration installations spanning multiple businesses and functions.

We are focused on aligning IT with business priorities, enabling a digital Accenture and driving down the cost of IT, while working to provide all of our employees with the capabilities to run a high-performing business!

 

As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services.

This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice.  

As a User Researcher, you will:

  • Plan, design and conduct user research sessions to support the design and development of client services and products

  • Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team

  • Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights

  • Convert concepts and emerging findings into high quality stimulus material

  • Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction

  • Work as a part of Agile delivery teams and possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues

  • Work closely with our UX & Design Team, to share knowledge, learn new skills, and design transformational services  

Read More of the Job Description


Qualifications

We are looking for experience in the following skills

  • Relevant experience as a User Researcher  
  • You have worked as part of an Agile Scrum team
  • You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process
  • Some experience working with GDS standards would be beneficial but not essential

 

Set yourself apart:

  • Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

 

What’s in it for you

 

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

 

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for .

 

All offers are subject to satisfactory BPSS clearance being obtained.

 

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

 

Closing Date for Applications 31/08/2021

 

Any offer of employment is subject to satisfactory BPSS Clearance

 

Accenture reserves the right to close the role prior to this date should a suitable applicant be found

Locations

Edinburgh,Manchester,Newcastle

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

More Accenture UK Ratings and Reviews

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