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Job Description
Job Title: Technology Architecture Manager - Commerce
Location: London, Manchester, Newcastle, Edinburgh, Birmingham
Career Level: Manager (L7)
We Are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index
As a Technology Architecture Manager, Commerce, you will:
Be responsible for designing, implementing, and optimising Commerce Data Platforms that consolidate and activate customer data across multiple sources. You will collaborate with cross-functional teams—spanning marketing, IT, and analytics—to ensure that the CDP integrates seamlessly with existing systems and drives actionable insights for personalised customer engagement.
Responsibilities Include:
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Strategic Architecture: Define and lead the technical strategy for Commerce solutions that align with client business objectives.
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Client Engagement: Collaborate with clients to gather data requirements and translate them into robust technical designs.
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Solution Design & Implementation: Architect and oversee the design of product catalogue (Search, Filter, Brows), Shopping Cart & Checkout, Payment Integration, Order Management, user Authentication & Authorization, Reviews and Ratings, Notifications, etc.
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Integration & Collaboration: Work closely with CMS, MarTech and Enterprise architecture teams to create a well-suited architectural landscape for client business and define technical dependencies.
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Technology Evaluation: Assess and recommend technologies, tools, and vendors that best meet the client's needs.
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Workshops & Documentation: Lead solution design workshops and deliver comprehensive architectural documentation and client presentations.
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Continuous Improvement: Stay updated on emerging trends in commerce, storefront and data analytics and integrate best practices into your solutions.
Qualifications
We are looking for experience in the following skills:
Proven experience in designing commerce architecture, engineering, or related roles with a focus on B2C or B2B commerce models.
Proven track record in designing and implementing at least one of the major Commerce solutions such as (Salesforce Commerce Cloud, Commercetools, Adobe Commerce Cloud, SAP Commerce Cloud etc)
Strong understanding of composable commerce principles, Omnichannel Commerce, Personalization & Unified shopping experience.
Knowledge of cloud offering to drive commerce migration projects and recommend best practices.
Excellent problem-solving, communication, and stakeholder management skills.
Bonus Points of you have:
Relevant Commerce certifications (Salesforce, Commercetools, Adobe, SAP).
Knowledge of Commerce interactions and integrations (across domains/capabilities such as Service, OMS, ERP/Fulfillment, Fraud, Payment, Tax, Loyalty, Subscriptions etc.)
Ability to recommend best practice for designing the Commerce solution including steps to take for optimized site performance
Knowledge of AI and machine learning applications in commerce domain.
Experience in a consulting or digital agency environment is a plus.
What’s in it for you:
Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:
Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
Family-friendly and flexible work policies.
Attractive pension plan with financial wellbeing support and resources.
Private healthcare insurance plan and Mental Wellbeing support.
Employee Assistance Programme, Career Development and Counselling.
A range of generous Parental Leave offerings.
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
Locations
Birmingham, Edinburgh, London, Manchester, Newcastle
