UX Designer

As a Senior Experience Designer who is strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are, 

• An intellectually curious, creative problem solver focused on design methodology and passionate about creating inclusive, accessible services for a diverse user population. 

• Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility. 

• Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs. 

• We are very collaborative and supportive, and you enjoy collaborative work in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs. 

• A strong desire to co-create with users and relish participation of stakeholders and the wider team, and have experience leading workshops and broader inclusive design initiatives. 

• You are great with stakeholders and are an engaging communicator, able to speak fluently to business people, designers, engineers and other stakeholders. 

• You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution. 

• You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value. You are comfortable working with the team reshaping user stories and defining acceptance criteria. 

• Your design process takes a holistic approach, identifying patterns and workflows by considering the larger system. 

• You have an understanding of graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy. 

• You are also technology savvy and have a good understanding of how digital services are designed, developed and operated. You understand and are comfortable working with the different technical experts being part of a multidisciplinary team. 

• You understand agile and lean practice. You are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions. 

• You will both be working with UX Researchers and performing your own evaluations to test designs and comfortable conducting your own research.