Group Account Director

Group Account Director

Job Summary
The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace and means of working. Account people have to weigh and balance client needs with agency ambitions to determine the vision and then make sure everyone is clear on that vision and how to get there. Despite the title, Account Management doesn’t manage accounts; they ultimately drive businesses.

Group Account Directors are the most senior account leads on any given business or group of businesses. They lead, inspire and create paths for creative and business opportunities. They are ultimately the single person accountable for everything that happens on a business, and it's their job to know how and when to pull in the management group to support them, the team and the work.

Essential Functions

• Lead client and agency team to deliver best-in-class creative work and be responsible for quality of output and thinking on the account
• Maintain total account oversight by putting the right team in place across
• departments and geographies and understand when to provide structure and when ideas need freedom to flourish
• Be a trusted partner of senior clients and decision makers; build relationships beyond our day-to-day clients and into the C-suite of a client’s organization
• Uncover opportunities for revenue growth and creative wins
• Possesses a deep understanding of client business, objectives and how our work will drive their success
• Be a trusted leader of the agency team across all disciplines and the operational leader ultimately accountable for client- and agency-business success
• Drive annual fee negotiations and be responsible for developing and managing agency scope of work
• Demonstrate command over entire business from a macrobusiness point of view to details of key projects
• Set vision for account in line with agency goals and outline clear creative and business growth expectations for agency team
• Cover most senior clients, advising them on their business and leading them to the right solutions
• Own the account narrative internally, orchestrating agency-management involvement to drive agency agenda and deepen the relationship
• Strategically and assertively manage financial health of accounts, ensuring agency profitability
• Plot out organic growth with clear strategy and plan
• Contribute to new-business revenue growth
• Actively seek opportunities to contribute to the agency above and beyond current assignments and responsibilities