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Salesforce Technical Architect

Newcastle Job No. r00240338 Full-time - Hybrid

Job Description

Role Title: Salesforce Technical Architect

Location: United Kingdom – Newcastle

Salary: Competitive salary and package dependent on experience

Career Level: Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

About the Accenture Salesforce Business Group:

Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet.  We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries.  With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences.  We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.

You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us.  If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.  

As a Salesforce Technical Architect you will:

  • Work as part of an integrated Accenture and client team, defining, architecting, designing, delivering and deploying leading Salesforce-based solutions to our clients

  • Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments

  • Drive creativity and innovation in solutions to deliver value for clients and Accenture

  • Support pre-sales activities including shaping and presenting solutions, and estimating and planning for delivery

  • Develop further skills in Salesforce, solutioning, project management, and client engagement through hands-on experience and training.

Qualifications

We are looking for experience in the following skills:

  • Direct client-facing Salesforce technical consulting experience

  • Proven hands-on experience architecting, designing, building and delivering integrated solutions based on Salesforce clouds and leading ecosystem products

  • Multiple Salesforce certifications with progress towards Technical Architect and/or Solution Architect certifications

  • Ability to architect compelling yet robust Salesforce solutions at multiple levels, from high-level application landscape down to design of specific features and functionality

  • Proven ability to identify and assess solution options, and make recommendations to clients based on structured approach and leading practices while navigating complex stakeholder environments

  • Understanding and experience addressing the key architecture concerns (aka the architecture “-ilities” i.e. scalability, performance, availability, security, maintainability, operability, recoverability) in the context of Salesforce

  • Ability to engage with clients at all levels in a business centric, business outcome-oriented dialogue

  • Desire to mentor, teach, and help develop next generation of Salesforce architects

  • Strong communication, presentation, and interpersonal skills, with a focus on building and maintaining client relationships

  • Ability to work creatively and analytically in problem-solving environments, thriving in dynamic, collaborative teams.

Set yourself apart :

  • Industry-specific knowledge and experience leveraging leading Salesforce and ecosystem industry solutions

  • Evidence of bringing emerging solutions and innovations – such as GenAI – to deliver value for clients

  • Salesforce Application Architect, System Architect, Technical Architect (CTA) and/or Solution Architect certifications

  • Pre-sales solution architecture experience (including solution shaping, and delivery estimation and planning)

  • Salesforce ecosystem knowledge, experience and network

  • Active Salesforce community participation and contributions.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.

Closing Date for Applications <DATE>

Accenture reserves the right to close the role before this date should a suitable applicant be found.

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