Job Description

Commerce Delivery Lead

Location: London, Manchester, Glasgow

Career Level: Senior Manager

Salary: £70,000 - £100,000 + Excellent Benefits Package

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:

Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge experience platforms and will have the opportunity to develop a wide range of new skills on the job. 

In our team you will learn:

  • How to help deliver transformational platforms programmes and experiences across a variety of industries, whilst referencing past deliveries of cloud experience systems

  • You’ll learn to take your delivery experience to the next level, tackling larger global clients and programmes, supported through our global network of creative agencies and technology delivery centres

  • Trained in the latest relevant platform for your industry, leading a larger team of global specialists in design, functional, process, data, change and technology

  • How to deliver value at scale with your clients, delivering transformation at pace

As a Delivery lead, you will:

  • Responsible for E2E implementation of Commerce platforms (Salesforce/SAP/Adobe) and working with IT and Business team for the successful rollout

  • Helping client to understand the core capabilities of Commerce platforms and business benefits

  • Lead transformation projects across a range of industries, focused on helping the client meet their required outcomes

  • Plan and structure multiyear rollout implementation plan across the digital platforms and systems

  • Understands and manages client expectations, able to communicate well and help a successful programme delivery

  • Able to turn their hand to a range of programme roles and support Team Leads / Managers in delivering their respective work and milestones

  • A strong delivery focused attitude, managing deliverables and quality for the programme, with a cooperative and mature approach to working with the client

  • Driving innovation on the project, helping teams bring the latest thinking and approaches


We are looking for experience in the following skills:

  • Experience in Commerce platform (Salesforce/SAP/Adobe) implementation, API layer and 3rd party integrations

  • Understanding of Commerce products landscape and capabilities

  • Understanding of B2B, B2C and D2C, C2C and Social Commerce channels

  • Demonstrable experience in technical implementation and E2E delivery management

  • Senior stakeholder management, able to lead and work with senior client stakeholders to shape and deliver multiyear transformation experience programmes

  • A deep understanding of delivery approaches and best practice – you have experience of multiple projects to call on

  • Experience leading teams of multiple “scrum” teams in the region of 50-100 total team size (clients and delivery teams, across multiple geographies)

  • Experience of shaping, selling, contracting and delivering the programmes you have led, showing end to end skills

  • Direct commercial management of programme budgets of 5-10M

  • Deep experience in cloud implementations (Adobe, Salesforce, Veeva, Oracle etc,)

Set yourself apart:

  • Proven history of delivery using SAFE/Agile across global programmes with a large scope (multiple countries, new technologies)

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.

Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at:

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

More Accenture UK Ratings and Reviews

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