Job Description

Technology Support Team European Team Lead (Ventures & Acquisitions)

Location: UK Based – Flexible

Competitive Salary + Package (Dependent on experience)

(Accenture will be recruiting at the following levels:  Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:

This role presents an excellent opportunity to make a significant impact, leading the Local Technology Support Ventures and Acquisition(V&A) Technology Support team in Europe.  The Europe V&A Tech Support lead serves as the main point of contact between the various LTS organizations in Europe and the global V&A team to ensure on-time smooth transition of acquisition enablement and key deliverables such as development and sign-off of Acquisition SOWs, coordination/management of NJOs (New Joiner sessions) and tracking of V&A deliverables as determined by the Global V&A team.

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. 

As a V&A Technology Support Team European Team Lead, you will:

  • Serve as primary point of contact, for global V&A team and European LTS teams, supporting multiple active V&A projects and ensuring on-time and on-budget delivery; orchestrate processes across teams to drive business opportunities and achieve target goals.

  • Oversee and monitor operational parameters across delivery processes, maintaining technical accuracy and efficiency; ensure best practices and principles, recommending improvement and adjustment as required.

  • Cultivate and manage excellent internal and external relationships to understand customer needs and achieve company goals; challenge perspectives and reframe thinking through solution design and implementation. 

  • Deliver metrics to leadership, optimizing performance management.

  • Coordinate and manage New Joiner technical Support and Transition to Operations activities for all European V&A NJOs.


We are looking for experience in the following skills:

  • Experience with Workstation support both PC and MAC hardware and software support.

  • Knowledge of IT Service & AV with end-to-end planning.

  • Experience in project management.

  • Excellent customer service and stakeholder manager skills.

  • Knowledge of Managed Services, SLA definition and tracking

  • Ability to prioritize tasks and complete assignments in a timely manner.

  • Excellent problem-solving skills (Issue Identification Analysis and Solving).

Set yourself apart:

  • Recognized as a Team Leader.

  • Passionate, self-motivated, highly organized with a drive for continual improvement


What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications 31/08/2020

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

More Accenture UK Ratings and Reviews

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