Job Description

Job Role: Qualitative Design Researcher, Design Talent Network 

Location: Midlands, Yorkshire, Northern England, and Scotland  

Salary: Competitive salary and benefits 

Career Level: Researcher, Senior Analyst (CL10) or Consultant (CL9) 


The Design Talent Network at Interactive is a critical new member of the design family at Accenture Song. It’s the home for design doers; people who want to be at the forefront of the launch of new human-centered products and services - building, shipping, tweaking and refining. For us, the essence of design is in putting products and services into the hands and screens of our users. We pride ourselves on supporting our colleagues across the organization in translating great strategy and concepts into things that make a real tangible difference.  


Accenture Song is comprised of some of the world's largest global agencies, including Fjord, Karmarama and Droga5. We are continuing to develop our excellence in design and are looking for Design Researchers to join our Design Talent Network where you will have opportunities to collaborate with our broad network of experts, delivering projects from idea to execution.  


We believe there is nothing more important than creating products and services that will positively impact the world we live. Design Researchers are at the forefront of keeping the human at the centre of our work, and ensuring that our designs have impact.  


This is your opportunity to be part of a team that is creating positive impact for our clients and the world through a powerful empathetic lens of the people we serve. 


As a team, we: 

  • Develop ways to conduct effective primary research through qualitative and quantitative methods. 

  • Represent Design Research on our teams and to our clients 

  • Define the insights and frameworks that keep the human at the centre of our design solutions. 

  • Collaborate closely with our colleagues working on strategic engagements   


Working together, we will: 

  • Have specific opportunities to use our craft to make a difference in people’s lives. 

  • Engage in ongoing activities that enable us to learn, practice, and evolve our discipline. 

  • Collaborate on products and services that change the way our clients do business. 

  • Work closely with our clients, sometimes joining their teams when needed in order to ensure our work has maximum impact  


As a Design Researcher, you will: 

  • Understand which methodologies are best to answer different client needs and questions. 

  • Ensure the qualitative work is grounded in a deep and contextual understanding of what matters to the people we are designing for. 

  • Conduct research with a broad range of users, including those with access needs and low digital skills 

  • Ensure the quantitative work is empirical by nature and obtains statistical rigor when understanding people’s behaviours and attitudes. 

  • Support and help lead design research activities including research planning, fieldwork execution, analysis, synthesis, research story, and deliverables. 

  • Define design research plans based on relevant research and business objectives. 

  • Support and help lead design research activities at the project level. 

  • Collaborate with designers, strategists and data scientists on mixed methods work to bring integrated value to our clients. 

  • Work in fast paced agile delivery environments – delivering actionable insights, sometimes under pressure. 

  • Test prototypes with users, ranging from low fidelity to live data prototypes, to validate concepts and gather accurate requirements 

  • Adopt and adapt research and insight approaches and processes as defined by client organisations.  


Your experience: 

  • Relevant experience in conducting different aspects of qualitative and quantitative design research such as planning, executing, analysis, synthesis, deliverable creation; experience of design research leadership and / or managerial experience. Proven history of delivering results on time and within budget. 

  • Working knowledge of all aspects of research: recruiting processes; scheduling and logistics; protocol development; analysis and framework development; video compilations; research deliverables. 

  • Qualitative research experience may include interviewing, moderating, ethnographic research, shadowing, contextual interviews, UX/UI research, field studies. 

  • Quantitative research experience may include survey research, synthesising/analysing large-scale data, natural language processing corpora or other large text, or experimental design. 


Set yourself apart: 

  • Ability to learn new software quickly; experience with Microsoft Office and Microsoft Excel 

  • Familiarity with online research and synthesis tools 

  • Ability to communicate with clients and partners about research methodologies, analyses, and findings 

  • Comfort with ambiguity yet unstoppable drive to create order out of chaos 

  • Strong strategic, analytical and problem-solving skills 

  • Understanding of service design and digital product design (DPC) 

  • Proven collaborative and teamwork skills 



All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

More Accenture UK Ratings and Reviews

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