Job Description

Strategic Program and Operations Manager

Location: London

Career Level: Manager

Salary: Competitive dependant on skills and experiences

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team

Accenture Legal encompasses ~2800 lawyers, contract management and other professionals in 46 countries, making us amongst the biggest in-house units of our kind globally.

Legal Operations (Legal Ops) provides services to other Legal functions that improve their day-to-day efficiency and effectiveness, facilitate change and control costs. This Strategic Program Manager role is part of the Strategic Programme Management & Operations team within Legal Ops.

The individual will be supporting the projects on several dimensions and is expected to dynamically prioritize this support as needed:

  • Strategy Development: Help shape and develop the overall strategy for Legal including the creation of any themes or pillar and associated initiatives to support execution.

  • Project Shaping & Planning: Undertake project shaping and planning (both in Waterfall and Agile) to ensure there is clarity in how milestones will be met and who is responsible for what activities.  

  • Project Reporting & Governance: Create a structure to evaluate success, share information and make decisions

  • Programme Management (PM): Deliver of project management activities and ensure that milestones are met.

  • Communications: Ensure clear Communication and Stakeholder Engagement using different channels, as appropriate, to ensure stakeholders are informed and engaged as they should be.



Qualifications

  • Experience working in a fast-paced project-based roles, be that consulting to external clients (e.g. in Strategy, Consulting or Digital) and/or working on strategic internal initiatives (e.g. in AEE).

  • Proven track record of supporting senior client or internal stakeholders in variety of scoping, planning, execution and monitoring activities.

  • Experience of working across multiple geographic borders and time zones.

  • Demonstrable ability to define a project approach and identify the key factors and constraints; knowledge and competence in identifying risks, issues and dependencies.

  • Fluency in Microsoft Office packages (Word, Excel, PowerPoint)

  • Strong evaluation and problem-solving skills: able to identify the real issue, and to anticipate requirements and potential consequences.

  • Logical reasoning: able to demonstrate rationale behind any recommendations and achieve consensus around proposed outcomes

  • Outstanding spoken and written communication skills: able to deal confidently, tactfully and appropriately with people of different disciplines and at all levels of the organization

  • Strong influencing and negotiation skills: able to build strong relationships with multiple global stakeholders quickly via virtual tools; listen, understand and respond to any concerns.

  • Prioritization skills: Comfortable working within a large and complex environment with multiple stakeholders and interest groups.

  • Task management: Professional and organized approach to delivery. Able to work under pressure and to tight timescales, with minimal supervision.

Personal Qualities required

  • Strategic thinking and innovation: Able to think strategically but also willing and able to roll their sleeves up and do whatever is needed to achieve key business objectives, diving into detail where necessary.

  • Influence and communication: Able to be highly credible and persuasive, influencing key stakeholders and effecting change with or without direct reporting authority.

  • Collaboration: Able to work well with others, to build strong relationships, to share knowledge and expertise to foster a sense of trust.

  • Drive: Commitment to getting things done, including self-sufficiency and the lack of need for detailed direction.

  • Flexibility: Ability to manage diary and working pattern to enable more interactions with global stakeholders.

  • Resilience: Able to manage emotions and take steps to manage workplace frustrations constructively; remaining calm and positive under pressure.

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications Ongoing

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Application documentation

  • Customized CV

  • Covering Letter

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

More Accenture UK Ratings and Reviews

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

Inclusion and Diversity

Our diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

View All

Learn More About Accenture

Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay Connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All