Job Description

Role: Loan Servicing Operations Analyst

Location: Manchester

Contract Type: 12 months Fixed Term contract

Competitive Salary and Package (dependent on experience)

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

The Role:

The Loan Servicing Operations Analyst will be responsible for a portfolio of syndicated lending transactions and performing all of the required servicing activities including Rollover, Drawdown, Transfer, Payment dissemination and Reconciliation. You will be managing workflow, verifying the work of others and seeking a resolution to any issues that may arise. We are looking for someone with experience in secondary lending (ideally using ACBS or LoanIQ) who has exceptional stakeholder management skills.

Key Responsibilities:

  • Working with a team of admins responsible for a portfolio of syndicated lending transactions and performing all the servicing activities required
  • Managing the processing of all incoming work
  • Verify the work of others in ACBS/GBS, investigating and resolving complex cash and position breaks
  • Train and help develop team members
  • Partner with management to identify/recommend and develop processes and procedures and continuous improvement
  • Daily review and action of control and exception reports - Ensure breaks are researched and resolved per agreed department standards.  For unresolved items, provide detailed commentary and explanations for discrepancies including estimated time frames for resolution.
  • Communicate with stakeholders inside and outside of the Loans group to resolve “Breaks” and discrepancies
  • Participate in system testing


Required Experience / Knowledge:

  • Experience in Wholesale Lending is essential for the role
  • Knowledge of products currently handled by Wholesale Lending Operations, including syndicated lending, securitizations, letter of credits, municipal financing,
  • strong client servicing skills and ability to communicate effectively with CFOs, treasury managers, controllers, etc.
  • Knowledge of primary systems such as; ACBS, Loan IQ, MOC, IHS Markit applications, ClearPar, Pega applications (QMS/Jetbridge), GBS

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

More Accenture UK Ratings and Reviews

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

Inclusion and Diversity

Our diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

View All

Learn More About Accenture

Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay Connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All