Global Account Director
Career Level: 8
Competitive Salary and Package (dependent on experience)
Accenture Interactive is the world’s biggest digital marketing agency. We help the world’s leading organisations create and deliver the best customer experiences on the planet. Home to droga5, Karmarama, Spark44 and a network of a leading, award-winning creative agencies worldwide, we are a diverse team of creative problem-solvers at the forefront of modern communication.
Accenture Interactive is a new kind of partner for a new kind of client. We are designed from the ground up to empower clients to own Experience from start to finish. We believe that a great idea can transform an Experience, and a great Experience can transform lives. We are committed to helping design, build and run Experiences that make peoples’ lives better, more productive and more meaningful.
This role will work within the Accenture Interactive / Spark44 team, serving a global automotive client (Jaguar Land Rover Transforms Global Marketing Communications Model | Accenture). The Spark44 team creates brand communications, delivering award-winning creative and marketing effectiveness across end-to-end customer communications
The Account Director will have a passion for delivering outstanding creative and effective campaigns. They will be responsible for managing client relationships and day to day workflows across Land Rover. Helping to define briefs, develop ideas and deliver effective and innovative solutions.
The Account Director will have an outstanding track record and proven experience of delivering campaigns at an operational level. This position requires someone who can manage expectations, multi-task, communicate effectively and efficiently deliver projects against timelines. The successful candidate will be a highly motivated and organised individual with a passion for creativity, building relationships and developing effective campaigns for one of Britain’s most prestigious brands.
Build strong, trusting relationships with key stakeholders, operating as a strategic advisor and support to key clients
Ensure clients understand agreed workflows, capacity and help to manage them through the delivery process – showing flexibility where tenable and constructively challenging out of scope requests, providing practical advice to achieve a solution
Be able to work with both Global clients and other AI/Spark44 offices across multiple regions and countries whilst showing an understanding of cultural differences and demonstrating emotional intelligence
Confident presenter, able to deliver ideas persuasively
Act as a brand guardian, immersing yourself in all product developments and be able to advise on industry and technology trends and developments both inside AI/Spark44 and whilst working with client/other agencies
Clearly communicate and support the creative team with the client’s brief, ensuring the client’s voice is not lost, but the creative boundaries are still pushed
Establish an excellent “eye” for creative output, recognising strong creative work and when work could be improved
Be able to express personal opinions on creative work which are strategically sound & carefully thought through and be prepared to debate & defend these both internally and with clients in way that is constructive not confrontational
Working closely and collaboratively with the strategy team for the creation of creative briefs and to identify key strategic objectives
Understanding of key performance metrics to audit campaign success, including social metrics
Take an active role in supporting the Business Director managing the account workload and the team
Write creative, studio, and production briefs on a regular basis, lead briefing sessions internally and/or externally with clients and partner agencies
Demonstrate ability to write, prepare and present documents / presentations / reports that are persuasive, factually accurate – and result in the progression of excellent work
Working closely and collaboratively with production/project management to ensure work is progressed through the delivery process and completed: on time, on brief and on budget.
Support the Business Director with developmental review feedback and setting objectives for more junior members of the team
Delegate research and administrative projects to the team, keeping an overview of workloads, whilst remaining on top of your own account admin
Identify resource and development needs within the Team and work collaboratively with the BD/HR to find and retain strong Talent
Have an excellent eye for detail and extremely high standards to act as an example to junior members of the account team.
Implement organised systems in order to ensure all projects are on track and guide junior teams by providing support to ensure timely delivery of jobs
Understand and adopt the usage of internal tools and systems to ensure clear end-to-end processes
Have a strong commercial acumen
Demonstrate a clear working knowledge of the agreed Scope of Work (SOW), Capacity Planning process and the status of projects.
Ensure clients are aware of any out of scope work, working with the BD to provide associated estimation of work/time/costs and discussing with the client how this will fit within the capacity planning.
Navigate the JLR approval process through to PN receipt, ensuring the Finance Team are fully aware.
Ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of the account – escalating when necessary to avoid commercial risk.
Take an active lead in remaining on top of financial tracking and all cost reconciliations for the projects they are responsible for.
What’s in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
About Accenture Interactive
We connect deep human and business insights with the power of technology to define and deliver new realities. Experiences that can make lives easier, healthier, safer, and rewarding. At Accenture Interactive, we’re reimagining business through experience.
Industry: Marketing & Advertising
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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