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Digital Products Solution Architects

Job Location: Location Negotiable

Job Number: 00688147


- Job description

Role: Director Experience Strategy

Organisation: Accenture Interactive

Location: London

Salary£70,000 - £95,000 + bonus/benefits




Boomerang brings digital transformation to the life sciences industry through insight-backed creative solutions that enhance engagement with key target audiences and a focus on delivering measurable business value for our clients. Boomerang, as of December 2015, is now part of Accenture Interactive 


The Opportunity


The Director, Experience Strategy should have a thorough knowledge of the life science industry and digital marketing. They should be able to act as an experience strategist in solution design and innovation by connecting and generating interest, for managing identified opportunities and actively contribute to their success shaping solutions for our client that leverage the extended Accenture Interactive capabilities and provide though leadership in experience strategy to our client.

He / She has to design, pitch and lead strategy engagements that deliver innovative and connected offerings for our clients and their customers. He/She act as ongoing consultant in all phases of strategy, from context framing to the development of roadmaps and design. 


Typical Responsibilities


  • Establish, nurture and grow client relationships within specific client portfolio and across new opportunities on Life Sciences accounts.
  • Evaluate and manage strategic business leads, initiatives, partnerships and/or collaborations - both as standalone organization, as well as in collaboration with wider Accenture accounts
  • Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process
  • Contribute to the overall strategic commercial direction of boomerang, and remain aligned with all other regions to ensure a unified offering and messaging
  • Drive and deliver innovative projects to client and act as experience strategist focusing on digital marketing or communication engagement.
  • Promote the company’s products/services addressing or predicting clients’ objectives
  • Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
  • Work with internal teams to plan and develop RFPs/proposals that speaks to the client’s needs, concerns, and objectives
  • Direct accountability for achieving sales targets in terms of sales and year-on-year growth consistent with overall business growth objectives
  • Architect the customer experience through the deep analysis and understanding of generative research as well as ‘lean’ approaches that use the principles of design thinking to build strategies through continuous prototyping and refinement.
  • Build engagement strategies that will bring to life and aim to optimize the customer experience


Key Skills & Experience


  • Must be passionate about digital and able to build strong connections internally and externally for the organization.
  • Must have experience in building global omnichannel solution together with creative and/or technical team in pharmaceutical/medical and/or healthcare sector.
  • Must have progressive experience in lead acquisition and transformation, growing accounts and pushing for new ideas.
  • Ability to both control opportunities from an eagle-eye perspective, as well as to roll up sleeves and contribute to operational tasks
  • Direct experience working for a digital agency, on marketing and communications with in-depth knowledge of the full digital value chain from digital strategy to digital metrics and analysis across channels and promotional activities.
  • Knowledge of design thinking and ability to run related workshop, experience on creating and delivering workshop to a crowd of professionals.
  • Outstanding interpersonal, written, and presentation skills, and demonstrated ability to speak during events and to pitch solutions
  • Experience working with global team and / or working abroad is preferred
  • Possess excellent relationship-building skills
  • Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively
  • Master degree. Advanced degree or MBA a plus

What’s in it for you?


All of our Experience Director Strategy receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.


On top of this, we have an extensive benefits package which includes 30 days’ holiday per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!



What are the next steps?


If this sounds like the ideal role, career and company for you, click below to apply.



About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.


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