Job Location: Location Negotiable
Job Number: 00620295 00620295_en-GB
Our mission is to become one of the world's leading companies, bringing innovations to improve the way the world works and lives.
To achieve this we spend our time transforming and evolving some of the world’s best-known companies. Those companies come to us because they want to make more of their opportunities, adapt successfully to change and put ideas into action.
Accenture is approximately 360,000 people across the globe, serving clients in 120 countries. We want to grow our teams to help reach our goals and for that, we need you.
Financial Services is an industry in rapid transition driven by shrinking margins, more demanding customers, digital innovation and the rise of new more nimble competitors. Accenture is responding to this by having experts who concentrate on helping CMOs, Customer Directors, Chief Digital Officers, Proposition Directors and Distribution Directors facing these challenges. These experts form our Distribution and Marketing Service (D&M) team.
Our purpose will be to help Financial Services firms deliver compelling and innovative customer experiences, allow them to serve their customers better, gain insight from ‘big data’ and help them grow their business through innovative digital solutions - with an ambition to be the go-to organisation and dominant force in shaping the market. We will provide specialised Management Consulting, industrial scale technology delivery and innovate operational services to the market place.
The D&M community sits within our Financial Services Consulting Business, across Capital Markets, Wealth and Asset Management, Banking & Insurance. Projects within D&M are diverse and generally relate to:
It’s important to understand what you might be doing on a day to day basis, and how this might differ from your current position, to make sure Accenture is the right place for you. Most Managers spend the majority of their time working on client sites, delivering a project, with the expectation of extra-curricular responsibilities and practice building on the side. Projects vary dramatically in size and length, with a typical project lasting 6-9 months with an immediate team of 5-10 people.
CRM Consultants/Managers are responsible for driving analysis and activities to help the developing and delivering of high-quality CRM technical/business solutions for our clients. CRM Consultants/Managers are required to perform tasks such as:
They will have a specific focus, knowledge and expertise on identifying right CRM solution, provide required project management and training to ensure successful implementation. CRM consultants are required to help improve customer satisfaction whilst considering the impact on revenue and profitability.
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