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Research Senior Principal -Thought leadership & Customer Primary Insights Lead

Job Location: London

Regional Description: United Kingdom

Job Number: 00604189


- Job description

Role: Thought leadership & Customer Primary Insights Lead

Location: London

Salary: Up to £100,000 depending on experience + excellent benefits




Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.



About Accenture Research

Accenture Research uncovers trends and shapes data-driven insights through thought leadership and research for Accenture and its clients. Accenture Research combines a deep understanding of our clients’ industries with leading-edge research techniques to discover the most pressing issues facing organizations today.

Our growing team of 260 analysts develops thought-provoking research - supported by proprietary data and partnerships with leading organizations - that guides innovations and allows us to transform theories and fresh ideas into real-world solutions for our clients.
Our team uses innovative business research techniques such as economic value modeling, analytics, crowdsourcing, expert networks, surveys, data visualization, and open research with Tier 1 academic and business partners. 
Accenture Research powers hundreds of points of views published by Accenture every year, answers thousands of thought provoking questions from clients around the world, drives the insights that guide Accenture’s business strategy and handles Accenture’s exclusive network of data and sources covering all industries, countries, market trends and digital technologies. The team is part of Accenture’s Strategy Office.
Follow us on Twitter  @AccentureRSRCH

About the Role

Within our team are researchers who are ‘master practitioners’ in research techniques and who sit within our Centres of Excellence. The Survey Insight team is one of those Centres of Excellence and home to 15 survey experts ranging from new analysts to highly experienced Senior Principals. Our survey researchers are based in the US, UK, France, Italy, South Africa, Poland and India and provide expertise on projects where qualitative or quantitative primary research is needed and they work closely with industry/tech/business experts and those from our other Centres of Excellence, particularly our Economic Value Modelling and Data Science teams.

Our work is focused on…
  • Thought leadership: surveys that inform points of view, feed into models and create indexes
  • Client engagements: surveys for Accenture’s clients, where we seek insights on their customers, employees or stakeholders as part of wider project, working alongside the practice.

Demand for our work and its complexity has increased and we have plans to expand the team significantly over the months ahead. We are looking for an exceptional individual who could lead our team and make real our ambition to offer the most innovative, technology-led survey capability in the business.

  • Continually innovates and invents when it comes to survey design and methods
  • Brings the most exciting and relevant new research methods and technologies from outside Accenture into the team
  • Has experience of tracking, assessing and using start-up and new tech-led survey tools and companies
  • Strong understanding of pros and cons of passive / programmatic web data research and how it dovetails with survey techniques
  • Actively promotes and enables others to use the best new tools
  • Has an entrepreneurial approach
  • Recognized as an expert in survey design and analysis
  • Has a point of view on methods and approaches and speaks/publishes on the topic
  • Has a strong network and is well connected within the market research/thought leadership industry
  • Able to build partnerships, forge links across teams and boundaries
  • A core member of the research team –ability to operate at a senior level
  • Able to deliver insights with relevance to Accenture’s business priorities
  • Credible in presenting work and discussing issues with clients
  • Credible in presenting work externally
  • Shapes & manages complex research programs of work with global scope and manages related budget
  • Partners with leadership-level stakeholders in business
  • Credible with leadership and clients, both at global level in very different geographies and cultural contexts
  • Proven track record in fostering an inclusive, diverse, innovative culture
  • Experienced in working with senior peers
  • Collaborative working style
  • Talent magnet and role model
  • Coach and mentor junior researchers on projects
What Skills and Experiences are we looking for:
  • Research experience
  • Global / large private corporation or institution, research think tank or recognized research government agency
  • Hands on experience with new types of research tools and techniques,
  • Experience in web/social analytics companies would be ideal
  • Track record in qualitative and quantitative research techniques applied to thought leadership and business issues
  • Strong statistical and numeracy skills
  • An understanding of the role of digital and technology in disrupting industries and businesses
  • Strong analytical skills and a proven ability to make sense out of data
  • Solid experience in the presentation of research deliverables to high level executives
  • Has lead a team of researchers in a previous role (workload management, QA, strategy etc)
  • Intellectual curiosity
  • Exceptional people management and relationship-building skills
  • Proven record when it comes to inclusion, diversity and all aspects of people/leadership skills
  • Entrepreneurial attitude and passion for innovation and what’s new in the field of primary research
  • Strong communications skills (focus on actionable intelligence)

Educational Qualifications


Minimum Bachelor’s degree, or equivalent, (2:1 or First)

What’s in it for you?
All of our Corporate Functions professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!
What are the next steps?
If this sounds like the ideal role, career and company for you, click below to apply.
If relocation is required in applying to this position, the appointment to the role would be considered an employee driven transfer meaning that the employee will be personally responsible for covering all relocation costs and any costs associated with dependents.
About Accenture
Accenture Research shapes trends and creates data-driven insights about the most pressing issues global organizations face. Combining the power of innovative research techniques with a deep understanding of our clients’ industries, our team of 250 researchers and analysts spans 23 countries and publishes hundreds of reports, articles and points of view every year. Our thought-provoking research -- supported by proprietary data and partnerships with leading organizations such as MIT and Singularity -- guides our innovations and allows us to transform theories and fresh ideas into real-world solutions for our clients. Visit us at
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law
Closing Date for Applications 31/08/2018
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.




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