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Technology Fulfillment Specialists (Senior Analyst and Team Lead)

Job Location: Location Negotiable

Job Number: 00597051


- Job description

Role: Technology Fulfilment Specialists (Senior Analyst and Team Lead levels)

Location: London (must be willing to be based at and travel to client site throughout the UK)


We have roles available across the following Accenture career levels depending on skills and experience:


Senior Analyst: from £34,000 to £40,000+ (Depending on experience)

Specialist / Team Lead: from £40,000 to £50,000+ (Depending on experience)


Job Type: Permanent

Reference: 00597051




Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.


Accenture Technology powers our clients to achieve high performance. We combine business and industry insights with innovative technology to drive growth for your business. We extend our technology and business capabilities through a powerful alliance ecosystem of market leaders and innovators to provide our clients the best specialized skills and tailored solutions.


We are focused on aligning IT with business priorities, enabling a digital Accenture and driving down the cost of IT, while working to provide more than 373,000 employees with the capabilities to run a high-performing business!


What responsibilities will you have?


With both creative and project management skills, these professionals support our Alliances teams in resale opportunities. They facilitate the delivery of our resale capabilities and offerings including logistics, deal execution, maintenance renewal and/or resale services. They support client or vendor needs to ensure the goals are meet or exceed.


Key Responsibilities:

  • Lead/support client and sales function for resales businesses
  • Manage the delivery of resale offerings
  • Strategize with resale services to support medium/large sized and/or complex vendor needs
  • Develop deep understanding of the Resell business process and can communicate the process and alternatives to Clients
  • Delivery Client superior service around order management for resale transactions
  • Provide clients and engagement teams with information and analysis on various technology solutions that support our client needs for technology purchase
  • Be a prime contact for our clients and client teams, identifying opportunities for resale and supporting same (quoting, ordering, logistics, services, invoicing support), creating /maintaining high levels of customer satisfaction in all client related situations
  • Identify and escalate any client issue as appropriate
  • Work to gain knowledge about the client's business and relevant processes and document information
  • Manage primary responsibility for overseeing the order process – from quote to contract to delivery to invoicing and post-delivery support
  • Shape deals to take advantage of all available trade-in incentive programs offered by vendors
  • Identify, track, and position opportunities to sell maintenance renewal agreements with Clients
  • Become an expert in the resale programs for one or more Vendors through knowledge of the Vendors' products and programs
  • Work with Vendors and own the process to obtain the best available pricing and other resell terms, leverage the opportunity to interact and build deep Vendor relationships
  • Support process to get Purchase Orders approved with client signature on Quotes
  • Work with resale services to coordinate custom shipping requirements on behalf of client
  • Managing the process to renew maintenance agreements for equipment previously resold by Accenture
  • Provide support to clients to manage inventory, service levels, renewal dates, and other aspects of our clients' Maintenance contracts
  • Participate in or facilitate discussions and flow of information between Vendors, Alliances Sales and the Pre-Sales Technical Architects, the client engagement team, or the client as necessary
  • Generate Client Quote from Vendor Quote using appropriate pricing strategies in coordination with Alliances Sales
  • Provide customized information, reports, or other forms of support

What skills & experience are we looking for?

  • Excellent communication (written and oral) and interpersonal skills
  • Good organizational, multi-tasking, and time-management skills
  • Proven ability to create a business plan and execute against it
  • Proven ability to motivate, lead, recognize and manage a high-performance team

What’s in it for you?


All of our Technology professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.


On top of this, we have an extensive benefits package which includes 25 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!


What are the next steps?


If this sounds like the ideal role, career and company for you, click below to apply.


If relocation is required in applying to this position, the appointment to the role would be considered an employee driven transfer meaning that the employee will be personally responsible for covering all relocation costs and any costs associated with dependents.


About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity


Closing Date for Applications 31/08/19. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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