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Program Management Lead- Fjord

Job Location: London

Regional Description: United Kingdom

Job Number: 00562952


- Job description

Program Management Lead- Fjord 

Fjord – Design & Innovation from Accenture Interactive 

Location: London

Salary up to £75,600 depending on skills and experience plus excellent benefits package


Reference: 00562952



Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.


The digital revolution is changing everything.  It’s everywhere – transforming how we work and play.  Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries.  At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises.  Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on. 


At Fjord, Program Management guides our projects and defines our processes. Program Managers at Fjord are strategic problem-solvers who preserve design at the center of the work while achieving our client’s goals.


As a Program Management Lead, you are responsible for enabling the collaboration between business functions and accounts to ensure minimal risk, maximum profitability, and efficiency of projects.


This is your opportunity to shape the craft with a team that leads and drives innovation projects for global clients.


What responsibilities will you have?

  • Guide projects from pitch to completion by facilitating team productivity, managing client expectations, and providing a layer of communication between teams and stakeholders.
  • Facilitate communication across disciplines for multiple projects and accounts to create alignment and efficiencies.
  • Support the studio’s new business development and sales efforts by providing strategic delivery guidelines, scope and timeline guidance, and budget estimates.
  • Lead the evolution of the studio's Program Management capability.
  • Play a hands-on Program Management and Leadership role on strategic client programs. Work closely with cross-functional teams of designers, developers, motion graphic artists, QA, and other internal staff to grow accounts.
  • Build the business through selling in Program Management as a key enabler to project delivery and success.
  • Attend, help plan, and network at studio and community events, workshops, and conferences as a Fjord ambassador.
  • Collaborate on products and services that change the way our clients do business.
What skills & experience are we looking for?
  •  Significant experience of leading a team in successful delivery of design and development projects in an Agile, Scrum, and Waterfall environment.
  • Knowledge of and curiosity about technology and its impact on design solutions.
  •  Excellent communication skills, both written and verbal.
  • Comfortable with ambiguity in a fluid organization.
  • A natural skill to engage with people at a deep level whether observing or interviewing customers or working with fellow team members and clients.
  • A passion for representing the human perspective in design and skills in bringing this passion to life for the team.
  • A high level of attention to detail with excellent organizational skills.
  • Passionate and enthusiastic about excellence and attention to detail.
  • A self-starter who identifies opportunities and potential problems — addressing them effectively and efficiently.
  • A visual and verbal storyteller, delivering insights about people and behavior in a way that generates empathy, emotion, and engagement from the client and design team.
  • Strong organizational and time management skills.
  • Able to communicate in a clear, consistent, and transparent manner.
  • Experience in growing and mentoring a dynamic team.
  • Advanced understanding of project accounting.
  • Ability to cost estimate a large range of project types, and to track and meet budgets.
  • Experience in presenting to and interacting with senior management of client organizations.
  •  Demonstrated experience managing creative and interactive initiatives.
  •  Proven project management skills with the ability to multitask.
  • Strong leadership and interpersonal skills with the ability to work effectively with and manage a wide variety of professional staff.
  • Demonstrable skills and experience in mediation, negotiation, presentation, and conflict resolution.
  • Professional, flexible, and able to succeed in a rapidly changing environment.
  • Digital program management or delivery management experience with roles of increasing responsibility.
  • Bachelor’s degree or equivalent experience in Program Management or related field.

What's in it for you?


All of our Digital professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.


On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!


What are the next steps?


If this sounds like the ideal role, career and company for you, click below to apply.


About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.


Closing Date for Applications: 13th April 2018.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.


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