Skip to main content Skip to Footer

Job Listing

Retail Research Senior Manager/ Manager

Job Location: London

Regional Description: United Kingdom

Job Number: 00528259


- Job description

Role: Retail Research Senior Manager / Manager
Level : Senior Manager or Manager (dependent on skills and experiences)
Location: London 
Travel: Occasional where required 
Salary:  Senior Manager - up to £100,000 (dependent on skills and experiences)
               Manager  - up to £80,00 (dependent on skills and experiences)


Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. 

Join Corporate Functions and you will become part of a diverse team which offers the essential expertise that enables all of our employees to deliver high performance to our clients. Our Corporate Functions professionals work in areas such as Human Resources, Finance, Legal, Marketing and Communications, CIO, Information Security, and Geographic Services.

Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference.

Accenture Research is a global, team providing insights and analysis to Accenture and its clients throughout the world. Joining Accenture Research translates into continual opportunities to expand on what you can do. Our researchers come together from a wide variety of skills and backgrounds to create talented teams of problem-solvers. We hope you’ll want to join us!

Accenture Researchers is a team of 200 researchers based in 23 countries. We provide analysis and insights to Accenture, working closely with the senior executives in each of the industries, geographies and businesses. We work in four main areas:

This Retail Manager role is in our Products Research team of 30 researchers worldwide and who will work directly with the practice and other members of the research team to support Accenture’s business.  Responsibilities will include helping develop the Research strategy, building strong relationships with Retail leadership, scoping and selling new projects and managing the research programs required to support these efforts. Research opportunities will be a mix of global and local projects, both for internal Accenture objectives and directly for Accenture clients. While it is assumed the researcher will focus on Retail projects, there may be occasions in which they will work on projects outside this core industry.


We are looking for someone with established expertise in Retail, strong analytical and issue-based problem solving skills, quantitative skills/ comfort with numbers, business acumen and a client-ready presence and client service mindset who will be able to increase the capabilities we have established in our team over the past years. Of paramount importance are tenacity, personal drive and an eagerness to learn and apply new skills and knowledge.

This role is in our UK Research team.

Your skills

We are looking for someone who has the following core skill sets:

·    A passion for and expertise in the Retail industry: A thorough understanding of the Retail industries is a prerequisite, including particular knowledge of: market dynamics and opportunities in developed and emerging markets; key consumer trends and drivers; major industry players, scope of business and recent activities; industry value chain and how product reaches market; the Retail company process models and the structure of companies’ operations; and company financial drivers and critical metrics for evaluating performance are all necessary. In today’s environment, it is also critical that the individual understand how digital technology is transforming the industry and changing how consumers and businesses behave. Understanding of Accenture’s scope of work in this industry is a plus.

·    Issue-based problem solving and structured communication skills:  We want researchers who can identify key issues and, in a logical, structured manner, use these issues to drive their efforts. We also expect individuals to draw out the implications of the research they conduct and tell a compelling, business-focused story about the data that is relevant to Accenture’s business and clients.  We are looking for insights, not just information.

·    Business acumen: Individuals must possess a fundamental understanding of micro and macroeconomic drivers that influence industry opportunities and ability to use strategic frameworks (e.g., Porter’s five forces, 4 Ps, 3 Cs) to analyze market conditions, competitive landscape and individual company performance.

·    Research skills: We expect researchers to be able to take an issue and turn it into a researchable question, adeptly scope the research effort and cost it accurately, and expertly use most (but not necessarily all) research techniques such as secondary database searching, company analysis, market analysis, strategic analysis frameworks, interview-based research and financial analysis. Researchers must also be detail-oriented and follow quality assurance procedures.

·    Sales and customer management: You will be expected to take an active role in generating new projects. Critical to this objective is facilitating discussion to uncover new opportunities, understanding your customers’ key issues, and then being able to outline a clear plan of action with a well-defined value proposition. Your customers should see you as a trusted advisor and key partner in achieving their business goals. Over time, you will be expected to generate your own pipeline of work and bring in other researchers to help deliver.

·    Teaming and communication skills: As a manager, you are expected to resource, and manage and motivate a team of researchers to execute high-quality projects. While you would be based in an office with a number of other Researchers, the Products Research team is very much a virtual one and you will need to have excellent verbal and written communication skills and an ability to work with colleagues from different cultures and in different locations. Experience of work on the telephone or in a remote team would be highly advantageous. You must also be able to clearly and persuasively present your research findings to senior-level clients – either in person or on the phone – and defend your work. Researchers should be polished and confident, without being arrogant, and able to clearly and concisely articulate a point of view. Finally, as a baseline, we expect you to be able to work in PowerPoint and create well-structured, clearly written presentations with graphs and charts where necessary; in addition, as presentation options expand, we expect you to learn new and innovative media.

What skills & experience are we looking for? 
  • Functional skills

    • Structured problem solving and business assessment
    • Value analysis and insight development
    • Effective communication
    • Well-developed quantitative skills to draw insights e.g., Financial analysis, market data analysis etc.
    • Advanced Excel and PowerPoint skills
    • Advanced project management skills
    • Knowledge or exposure to  new research methodologies like observational/ethnographic research, design thinking, Quid search (text based analysis), etc. 



  • Masters of Business Administration degree or equivalent from a top institution. Post-graduation or Specialization concluded or under course will be considered a differentiation factor

Work Experience: 

  • Business research experience, preferably in a consulting environment, equity brokerage, third party research organization or demonstrated equivalent skill
  • Retail Industry experience, preferable in strategy, marketing or customer insights or research.
  • Previous product management or strategic planning experience are a plus
  • Proven knowledge of Retail market dynamics, marketing, sales and distribution in this segment
  • Ability to analyze consumer trends, insights and analytics impacting changes in products & services

What’s in it for you?
All of our Corporate Functions professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. 

On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!

What are the next steps?
If this sounds like the ideal role, career and company for you, click below to apply.

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.3

Closing Date for Applications 30/01/2018
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.