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ServiceNow Solution Consultant

Job Location: Location Negotiable

Job Number: 00506687


- Job description

Role:  ServiceNow Senior Solution Consultant
Location: London
Job type:  Permanent
We have the following career levels available:
Associate Manager: From £42,000 - £70,000 per annum
Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
Join Accenture Operations and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which provides business process excellence, implements leading cloud technology and builds and transforms client infrastructure services.
We are constantly seeking new ways to achieve high performance in our clients’ business operations! We provide technology-enabled business process services to deliver business outcomes and are constantly seeking new ways to achieve high performance in our clients’ business operations.
What responsibilities will you have?
Accenture are hiring for a ServiceNow Senior / Advisory Solution Consultant to focus specifically on working with key, strategic accounts. The successful candidate will ideally demonstrate some or all of the following:
  • Proven pre-sales success in large organisations. This can be specific to a vertical sector or across multiple
    • Account wins
    • Ongoing account development and management
    • Growth of account
  • Knowledge of the ServiceNow platform
  • Proven success within complex sales cycles
  • Ability to develop / present value and business case oriented sales material
  • Ability to work both strategically and tactically with key sales counterparts to ensure success
The key goals of this role will be:
  • Meet and exceed sales targets of Accenture
  • Lead and develop vertical-focused sales materials
  • Mentor and train both Sales and Solution Consultants within Accenture
Typical activities will include (but not be limited to):
  • Work closely with sales to understand key prospect and customer requirements
  • Understand key prospect and customer organisational goals, with the ability to communicate and investigate these as part of the sales cycle
  • Develop and present business case material for senior prospect and customer stakeholders. This must be able to stand up to scrutiny within the prospect / customer
  • Create and deliver tailored presentations and product demonstrations to both senior stakeholders and project staff
  • Collaborate closely with team members to ensure success of Pilot and Proof of Concept (POC) implementations
  • Act as sales technical champion and key point of contact for senior decision makers within prospects and customers
  • Lead and help support key vertical-focused marketing initiatives
  • Present all capabilities within the ServiceNow platform
  • Work within, and help lead, an extended team where required
What skills & experience are we looking for?
Your career experience will demonstrate as much of the above as possible to date. Other key characteristics include:
  • Very strong analytical skills
  • Engaging presentation style, with the ability to control and manage multiple presentation scenarios
  • Ideally a background in Service Management. ITIL accreditation is preferred
  • Ability to work under pressure and work on multiple campaigns at the same time


What’s in it for you?

All our Operations professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

On top of this, we have an extensive benefits package which includes 25 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!

What are the next steps?

If this sounds like the ideal role, career and company for you, click below to apply.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.


Closing Date for Applications 31/12/2017

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.


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