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SAP CRM Consultant

Job Location: London, Manchester

Regional Description: United Kingdom

Job Number: 00418518


- Job description

Role: SAP Customer Relationship Management (CRM) Consultant
Location: London or Manchester
Travel: up to 100% mobility
Salary: £45,000 - £85,000 + Benefits

Closing date: 31st August 2018


Want a career where you can make a real difference? Then SAP at Accenture could be the career for you.


Join Accenture and be part of our mission to help the world’s largest and most dynamic company’s pivot to New IT and transform the way they do business. 

With broad global resources and deep technical know-how, we collaborate with our clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Key features of the role:

Our SAP capability operates across all Accenture industries and contributes to the success of our clients by taking on responsibility for large, complex and challenging SAP engagements. You could work within:

  • Business Transformation
  • Application Management 
  • Process Optimisation
  • Application Rationalisation 

Key features of the role:


Our SAP capability operates across all Accenture industries and contributes to the success of our clients by taking on responsibility for large, complex and challenging SAP engagements. You could work within:

  • Business Transformation
  • Process Optimisation
  • Application Rationalisation
  • Application Management

What's in it for you?


Work with the brightest people in business and technology to identify new opportunities and solve the toughest IT challenges faced by our FORTUNE® Global 500 clients. Leverage our unmatched experience and ground-breaking research to help our clients become high-performance businesses. Our SAP professionals have unlimited access to SAP's training materials as part of our strategic partnership enabling you to expand your SAP expertise and progress your career quickly. If this is your idea of a typical working day, then Accenture is the place to work.


What we're looking for:

  • Strong track record of delivery within SAP CRM with a minimum of 2 full life cycle implementation
  • Required to demonstrate strong hands on configuration experience in SAP CRM.
  • Good understanding of at least 2 functional process areas (across Sales, Service, and Marketing) and the ability to work in a standalone capacity
  • Understanding of SAP's CRM product strategy and roadmap including SAP SUP, Front office mobile solutions, Loyalty Management
  • Strong Ability to rapidly translate user requirements into effective configuration and functional designs
  • Experience of stakeholder management and strong communication skills (both verbal and written)
  • Prior consultancy experience

     What Responsibilities Will You have?

         Requirements gathering, project planning and management, solution design, configuration and customization of SAP products

         Technical analysis and documentation of integrated systems

         Provide expert advice on SAP functionality, change management and other advisory services

         Suggest solutions to customer based on best practice

         Provide guidance on test plans and end-user documentation

What other qualifications or skills do I need?


  •         Excellent degree results or equivalent
  •         Strong leadership skills - setting direction, team leadership
  •         Strong problem-solving, statistical and analytical skills
  •          Proven training and coaching abilities
  •          Your base location will be London or Manchester, although most of our consultants work on lengthy client engagements within the UK and Ireland. Therefore, you must be willing to work away from home Monday to Friday as required.

Accenture will be recruiting at the following levels, Analyst, Senior Analyst, Consultant, Associate Manager, Manager, Senior Manager.


What’s in it for you?

All of our Consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

On top of this, we have an extensive benefits package which includes 25 days’ (30 days for managers and senior managers) vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!

What are the next steps?

If this sounds like the ideal role, career and company for you, click below to apply.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications 31/08/2018

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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