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Network/Voice Technology Manager

Job Location: London

Job Number: 00323862


- Job description

Role:  Network/Voice Technology Manager
Location:  London, Manchester or Edinburgh
Travel:  100%
Salary: 68,000 - 75,000 + Benefits
Closing Date: 31/08/2017 
If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results.
Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.  A career at Accenture is varied and stimulating because each project presents a new challenge and will give you exposure to new clients, business issues, technologies and people. We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients.
 Network Enabled Solutions is part of Infrastructure Services. We plan, design, build, implement and operate Network solutions for clients in the UK, Europe and around the globe.
A typical Accenture Network Solutions project will take the client through the full journey as a trusted partner. From helping with the initial concept, defining the business case and its approval, the functional design, high level and detailed design steps, through to the build, integration and test phases, to allowing it to be implemented into the client's business, culminating with the migration into the support organisation.
Key Responsibilities:
  • Design and Implement a voice solution for the client; this will require liaising with the client to gain requirements and 3rd party vendors where necessary.
  • Owning the implementation of the whole solution from design till handing it over to support.
  • Previous experience of designing and implementing voice over IP (VOIP) solution.
  • Communication and development of strategic voice technologies
  • Provide subject matter expertise when collaborating on cross platform projects with teams responsible for Network, Desktop and Data Centre
Key Skills:
  • Extensive technical experience in engineering and implementing voice technologies within a large Enterprise or on a large project
  • In-depth knowledge of Cisco Unified Call Manager - large scale multi-cluster deployments
  • Extensive experience of call routing architectures and voice carrier integration
  • Understanding of related voice products and services:
  • Voicemail - preferably Cisco Unity
  • Voice recording - Various vendors
  • Cisco Unified Contact Center
  • In-depth knowledge of IP voice signalling, transport protocols and codecs (e.g. SIP, H.323, SCCP, RTP, G.711, G.729).
  • Understanding of network requirements for voice - QoS, call admission control, security
  • Basic understanding of routing and switching components; preferably some work on catalyst switches.
  • Knowledge of TDM voice protocols (QSIG, DPNSS, E1, T1)
  • Appreciation of neighbouring technologies: Video, Networking, Desktop collaboration, Mobile
  • Additional technologies of interest: Trader/Dealer voice systems, Computer Telephony Integration
  • Excellent analytical, problem-solving and decision-making skills.
  • Solid communication, presentation and interpersonal skills
  • Solid Project Management experience (large voice deployments and cross-discipline project deliverables)
  • Ideally relevant level of certification such as CCVP or CCIE (Fully Qualified).
  • Ideally you will be degree educated to a 2:1 level
As well as a highly competitive salary, Accenture offers a comprehensive package including 30 days holiday, 3 additional days for charitable work of your choice, an employee healthcare plan and a competitive pension scheme.
Next steps...
If this sounds like the ideal role, career and company for you, click below to apply.
Accenture is a global management consulting, technology services and outsourcing company, with approximately 266,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity

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