August 19, 2016
The Customer Agenda: How do I re-align my business around the customer: Part 2
By: Joy Bhattacharya

In order to reflect your customer needs, businesses must build teams with diverse backgrounds and talents and empower them to work together in new more creative and experimental ways. Abbie Walsh, Managing Director at Fjord [Design & Innovation from Accenture Interactive] considers diversity by design and how we should tap into the diversity of our organisation to develop answers more appropriate to the digital generation.

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