It’s been about 5 months since I’ve written a blog, but I’m back! So what’s happened in the last 5 months?
I started my first ever project - with a consumer electronics brand, joining the CRM (Customer Relationship Management) Strategy team. I worked directly with a Consultant to create a customer contact strategy that defined how they would communicate with customers – when, how and who with. After proving that I could be trusted, I was given a piece of process work to lead, mapping out how they would create and manage campaigns. This involved organising workshops, using Microsoft Visio a heck of a lot and reviewing my work with both client stakeholders and third parties. During this time I also helped out on the side with other bits of work for the client – and I’m now an absolute pro with PowerPoint!
I spent 4 months commuting between 2-3 hours a day to client site in the outskirts of London – definitely the less glamorous side of a consulting lifestyle.
I rolled off my project and had to say goodbye to my team, who I had become great friends with! We still catch up regularly though and it’s great to see them when I’m around the office.
I got stuck into extracurricular activities, joining the committee for Analyst Group 16 (full of Digital-aligned Analysts), planning the UK LGBT Network Christmas Party and helping out with an Accenture Customer Strategy social media training programme to help build our reputation in the marketplace.
I had to search for a new project. This can be either a great time, as you’re lucky to know the right person or have new opportunities come up at the same client – or it can be daunting, as you’re faced finding what can feel like a needle in a haystack. Luckily Accenture Managers are an extremely friendly bunch of people, always on hand to direct you on to someone they know or meet up for a coffee. It wasn’t long before I was in touch with a senior manager who liked my previous experience, and here I am, sitting on the 30th floor of a global bank’s HQ in Canary Wharf helping them define their target customer journey for an enhanced Premier Banking offering.
I also had time to go on some pretty exceptional holidays to the USA and Brazil – with a competitive salary and holiday allowance, Accenture is a company where you really can have it all if you work for it!