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Rainer Binder

Global Social Services Lead

About Rainer

Authored content

Social services’ most important act is yet to come

Rainer Binder explains how agencies can play a vital role in leading a post-pandemic upswing for social services.

Is trust the answer to social services’ concerns?

Social services agencies find themselves on the front line dealing with the impacts created by COVID-19.

To protect the vulnerable, strengthen compliance

Making compliance more accessible with better citizen experiences is essential.

Social services for a new era

Shifting to digital channels for service delivery has become mission critical.