Electricity and gas markets are experiencing a groundswell of change and disruption. It’s fueling new forms of innovation. It’s giving rise to new routes to consumers. And, it’s enabling new entrants to play in the rapidly expanding energy retail ecosystem.
This disruption is shifting many utilities from large, centrally driven supply companies to distributed and diffused bi-directional energy providers. The time of energy as a commodity is over. It is now about knowing and engaging the whole consumer. Consumers expect providers to care about their individual values and needs.