Accenture Global Taxpayers Survey 2014—Infographic

Learn how revenue agencies worldwide can enable taxpayer self-management by using digital channels to communicate with and enable citizens.​

Delivering high-quality and cost-efficient services is an increasing challenge for revenue agencies. They are expected to be leaders in delivering innovative and efficient public services while safeguarding personal data and meeting the ever increasing demands of their citizens.

Accenture has conducted a global survey exploring taxpayers current perception of their digital experience and expectations for the future. It also looks to investigate their interaction with national revenue agencies and self-managing of tax affairs.