Experience Transformation Manager
Helsinki
JOB NO. R00098818
Job Description
Do you believe that sustainable growth is achieved by creating meaningful experiences, and the powerful convergence of creativity, marketing communications and technology? Are you ready to connect deep human and business insights with the possibilities of technology?
Then live your passion in a position where you become part of an experienced team of architects that is a creative agency, management consultancy and technology center in one, creating holistic and sustainable experiences.
About Accenture Song
Accenture Song — As the world’s largest, most disruptive digital agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences.
We are a new breed of agency that’s all about the Experience. For us, experiences for customers, employees and communities are not an add-on; it’s foundational to who we are and how we empower our clients. We help clients create, capture and quantify the value of being human-centric by helping them to clearly articulate their challenges, and design executable strategies that produce sustainable impact.
What awaits you
We are looking for an Experience Transformation Manager.
You will design Experience strategies and translate roadmaps into detailed blueprints and requirements to enable the transformation of the client’s Experience, to deliver on its brand’s promise in every customer interaction. You will helpour clients to navigate the complex space of digital experiences by providing simplification, structure and prioritization frameworks. You will coach our clients on strategic and tactical digital initiatives and facilitate the change journey.
Client challenges you will be working on:
How to design, build and launch new experiences, at scale
How to attract new international audiences and strengthen the brand
How to operate experiences in an agile way, focusing on conversions
How to measure Experience, and its relationship to target outcomes
How to restructure the clients offering for digital business
Qualifications
You have work experience within one or several of the following skill domains:
Project management
Agile projects and team leading
Communication across projects, workstreams and to client leadership
Digital marketing
Experience strategy and go-to-market leadership
Human-centered design
Customer journeys definition and operationalization
Operating models
In addition to hands-on work experience in digital marketing and fluency in spoken and written English and Finnish, one of the following is a plus:
Growth strategy
Product innovation
Management consulting
Digital marketing agency experience
At Accenture Song, you work with authentic professionals who have one thing in common: A passion for change. We are constantly on the lookout for new employees who have the personality, knowledge, and skills to make our agile and interdisciplinary teams even better. As facilitators, we use the synergy of technology and human intelligence to spark digital innovation and make the world a little better.
What's in it for you:
We believe in bringing the best to our clients through continuous learning & improvement – from core skills to industry-specific content. Accenture invests 1 Billion USD every year in continuous internal and external training opportunities for our employees.
Great opportunity to develop your growth & business design skills, cutting edge methodology and professional relationship building. You will be supported by a personal coach and mentor that guides you in your career with Accenture
Access to comprehensive tools and frameworks supported by our global organization - including methodology, knowledge databases, expert networks and benchmarks
Work with an inspiring, diverse team of designers, strategists, consultants, developers and more
Competitive compensations and benefits
We offer a performance management process and active coaching that focuses on your strengths, progress and career possibilities
Flexible work arrangements for maintaining work-life balance
Extensive occupational healthcare to take care of your overall wellbeing
Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work, as well as Inclusion & Diversity networks
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.
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