Descripción Del Puesto

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

 

Outsourcing professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement and human resources. Depending on the role, Outsourcing professionals may be based at a client's office or in one of Accenture's 50 delivery centers around the world.

 

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.


We are looking for a learning coach


Accenture uses a learning model where faculty for our schools are not professional instructors, but are line Managers, Senior Managers, and Managing Directors from our practice around the world. Learning Coaches are learning experts who will prepare these faculty to teach the schools. Learning Coaches ensure the consistent delivery of schools from session to session, according to design, and ensure the learning objectives are attained. Learning coaches support faculty and learners in both classroom and virtual sessions.


Key Responsibilities:


Prepare and support the faculty

• Explain the school objectives and the flow of the modules

• Explain the activities

• Share experience with learner struggles and how to overcome them

• Observe faculty and provide feedback on their skillset – coaching/facilitating/presenting

• Manage the learning environment so faculty can focus on their role

Prepare and support the learners

• Explain how to be a great learner

• Explain how to prepare for the upcoming session

• Manage the learning environment so learners can focus on their role

Manage the learning environment

• Keep the session on schedule

• Provide the first line of escalation for classroom technology issues

• Ensure learners get to the right place at the right time

• Escalate tardy learners to onsite support

• Search for missing or additional materials

• Search for additional materials

• First line of escalation for conflicts or classroom issues


Teach topics

• Social Styles®

• Clifton StrengthsFinder®

• Facilitation skills

• Networking skills and tools

• Presentation skills

• Interpersonal skills

• Business writing skills

• Time management and prioritization skills

• Cultural Awareness

• PowerPoint and QPT


Provide feedback to Accenture Learning Partners

• Work with Content Development team during course creation

• Determine which activities didn’t work as designed and why

• Share what learning environment issues came up

 

• Share both Faculty and learner feedback on content

 



Qualifications

Skillset

• Coaching skills

• Presentation skills

• Facilitation skills

• Adult learning theory

• Strong deductive reasoning, analytical, and problem solving skills

• Instructional design background

• Relationship Management skills

• Business Writing skills

• Social Styles® training or certification

• Microsoft Office skills

• Time Management skills (e.g., Covey) or training

• Executive Presence skills

• Any other software tools used in training

• Clifton StrengthsFinder®

• Virtual training environment experience (e.g., Desire2Learn®)

• Knowledge of Agile


Qualifications

• Undergraduate degree

 

• Minimum of 2 years training experience

• Fluent in English, equivalent to C2 English skills


Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.


Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.

La Vida en Accenture

Trabaja donde te sientas inspirado para explorar tus pasiones, donde tu talento se potencie. Innova con las tecnologías más punteras del mercado trabajando en los proyectos más innovadores que puedas imaginar.

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Tómate tu tiempo para formarte y desarrollarte ya sea en nuestros centros regionales de aprendizaje, a través de las aulas conectadas, cursos online o paneles de aprendizaje.

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